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Serious Bug Regarding Developer Account

ReturnLegend
Honored Guest
Premise: We are developing a game and have uploaded an apk to the Release Channel.
Assume that the Release Channel package name is: com.package.xxx
We have a development package during development, assuming that the package name is com.package.xxx.dev
 
1. Create a new Meta account and join our Release Channel through the invitation link. Now you can download our Release Channel version of the application and start it normally. Everything seems to be fine
 
2. I want to use this account to join our development group and install our developer version of the apk. At this time, the developer version of the apk will fail to login anyway
 
3. I tried to move the account out of the Release Channel, out of the Developer Group, and then add it to the Developer Group, and even restored the Quest to factory settings, but I couldn't login to the developer version of the apk normally.
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @ReturnLegend

 

Don't worry! There is a dedicated space you can consult for all developer-related queries and issues - Developer Support. This space contains articles of guidance, helpful workarounds for technical problems and the 'Submit a request' feature for the team to review - this will be particularly helpful in notifying the team about the bug you are experiencing.

 

We hope it won't be too long before you can get back to developing the next generation of games - all the best!