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Unity Meta Quest App not getting Room Data of the device and always loads the prefab fallback

ShimmerLucky
Honored Guest

Hi there,
I am facing an issue with my mixed reality app since i switched from the deprecated Room Mesh Controller to the "new" MR Utility Kit. The problem is, that the app is not getting the room data of my scanned room and directly loading one of the fallbacks inside the app, so the room data inside of app is completly different to my real rooms data. The "funny" thing is, that the app is always asking if i wanna setup a new room scan or continue with the existing and showing me the correct room scan i did before, but after accepting the room scan it still not taking the scan inside the app and keeps loading one of the prefabs.
first of all, i am using the version 64 of the Meta SDK, because in the newer version 65 the feature got even buggier and it is not even showing the general necessary room setup and continues to the app without any prefab room setup lol

And for those ones, who say: "just deactivate the Fallback case with the Prefabs inside the MRUK Component" I did exactly this and in that case the app starts without any room information so every object i spawn is falling threw the ground or the walls.
I hope those are enough information, but in case just ask me if you need more and i'll try to answer as quick as i can.
See ya and thank you :3

11 REPLIES 11

marcocarlo88
Honored Guest

I tried version .64 and version .67 but I have still the same issue

Sandstedt
Expert Protege

Using v69, I also have this problem from time to time. Deleting the game from the headset and install it using ADB (or directly from Unity) seems to temporarily solve the problem.

By the sound of previous writers, it seems like it's a permission problem. I get the "Allow this app to access your spatial data?" permission modal each build I make. Maybe it needs to export a signed .apk if the game is already on the store and in your account.