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VR Preview crash with Meta XR v60

Flex50
Explorer

Hello, 

My project is always crashing when i try to go in VR preview with meta quest 3 on Unreal Engine 5.3.2. 

I'm not finding any solution. 

I've the Meta Xr plugin v60. and everything is working on standalone mode. 

I have the following crash error : 

LoginId:7aff4d3b4ef36ecf64572da899087c86
EpicAccountId:a47bb68446ad4d48accb8cb922b13925
 
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x00007ffa463b4d80
 
D3D12Core
ViveOpenXRHandTracking
OVRPlugin
OVRPlugin
OVRPlugin
OVRPlugin
OVRPlugin
UnrealEditor_OculusXRInput
UnrealEditor_ApplicationCore
UnrealEditor_Slate
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
UnrealEditor
kernel32
ntdll
 
Is anyone experiencing same bug ? 
5 REPLIES 5

Ragatune
Honored Guest

Hi.

I experience the same thing:
New blank project - activate MetaXR (v60 and v59 - tried both) plugin - restart, and preview in VR.
This gives the same error and crash as you describe.

When trying the same thing in Unreal 5.2.1 with MetaXR v57, it works.

So don't have a sollution for now other than reverting to UE 5.2.1.

CarpetFace
Expert Protege

IIRC, I am also hitting this, but I can work around it by not putting the headset on until after I start the VR Preview.  Though, this work around results in me waiting 30 - 60 seconds for the VR Preview to understand that it has controllers.

pawciut
Explorer

Do you have OpenXR, OpenXREyeTracker, OpenXRHandTracking plugins disabled? 
VRPreview only works for me if I have those disabled (it shows dialog window when opening project but you can ignore it)

Make sure you have Quest link connected and Oculus app sees the device

I only have OpenXR enabled.  (Not sure question was directed at me.  Actually, pretty sure it wasn't.  But just in case I'll add my data point).

kevin.m.chenier
Honored Guest

Did you guys find a solution to this? Still occurs on Unreal Engine 5.5 with MetaXR v.74, with Meta Quest Pro.