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Anyone using oculus link Quest 2 with RX 570?

Xgfyj
Explorer

I have a Quest 2 and I'm using oculus link with the official cable and an RX 570 GPU, but my PC has been freezing/crashing.

Does anyone also have an RX 570 GPU and uses oculus link without problems?

The problem I get is when playing games or watching VR videos (I'm using the Deo VR app) my computer freezes, I get a black screen and have to restart my PC. In games it's like after 10 to 30 minutes, but with VR videos it's normally just after about 2 minutes.

I did some analysis by creating windows crash dumps with CTRL + SCROLL LOCK (https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/forcing-a-system-crash-from-the-...) and analysing them with WinDbg, and I think there's a a timeout in GPU operations (TDR: https://learn.microsoft.com/en-us/windows-hardware/drivers/display/timeout-detection-and-recovery).

I was hoping that it was a GPU driver bug. Another possibility is the GPU is defective. So I was hoping someone else has the same problem as that could mean it's a GPU driver bug and possibly that AMD could provide a fix. A problem with the GPU could mean I have to spend money on a new GPU.

15 REPLIES 15

Xgfyj
Explorer

In december I tried Windows 11, but I still got crashes very easily.

MetaQuestSupport
Community Manager
Community Manager

Hello there! We see this is still an issue you guys are having and we wanted to provide  some assistance regarding the requirements we have for link here. If the issue is with a PC we can get a better look at this for you though a PM. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We hope to see your message if needed help!

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edvinas753
Explorer

Still getting this issue, any fixes yet?

I finally solved it, when I switched to windows 11 it stopped giving problems and you can now play vr comfortably

For me it was going back to driver version 22.3.1. I still got black screens with this driver version, but I had like 1 month with no black screens. With the newest driver versions (including the latest 23.7.1) I get black screen very easily: it's like just after 10 minutes of playing a game.

Sad to see  this is still  a problem after 2 years, amd should already  know this is an issue and they dont bother to fix it