This paints me to write as I'm a shareholder of Meta, but their headset and customer service absolutely blow!! Just after a year of owning my occulus 2, the clip on the headstrap broke. I fought with customer service and they absolutely refuse to send me a new strap because it's out of warranty. I wasn't being rough with it, it wasn't a kid who broke it. The thing just broke. It makes me never want to buy another occulus and I'll have to encourage my kid against the company. I went onto amazon and bought a 3rd party strap that gets way better reviews than the original strap.
I expected a lot more out of Meta. Buyer beware....
