01-05-2022 02:44 PM - edited 01-05-2022 02:45 PM
I Recently got the MoH game on VR, I freed up space and tried to download it and it would finish all the way up to 100% then when it "finished" it would show as not installed and i would get a notification that states "Medal of honor had a problem installing". I have 500GB of space open so it's definingly not that. I'm on windows 10 and installing on an SSD, had no interruptions on install, no antivirus, and fast WiFi. Please help figure out whats happening.
01-05-2022 03:06 PM
Hey there Soap1i! We'd love to help get this game installed on your PC, so please PM us or click HERE to send us a support ticket and we'll look into this together. Thanks!
01-05-2022 03:21 PM
I already did a support ticket and had to explain to the person what oculus link was... Obviously if i had to do that i wont be getting any more information than i already had. Im still stuck even after contacting you
01-05-2022 03:51 PM
Hello, thanks for providing the status update. We noticed that you're still incurring trouble with installing game app in which we do not like to hear. Nevertheless, we're here to help.
At this time, we suggest performing a factory reset if you haven't done so already.
To perform a factory reset, please click here. We realize performing a factory reset may not be the solution you were looking for. Thus, here are somethings to keep in mind when performing a factory reset.
Performing a factory reset is irreversible and will remove all account information, downloaded games, and content from the headset.
Performing a factory reset won't remove content you've purchased or downloaded from your account.
Let us know if you need anything else.
12-26-2022 06:08 PM
I had the issue starting last night when I DL'd the new Above and Beyond. Since the game is so ludicrously large, it is ridiculously frustrating to have it get stuck at 13.81 gb (12.86 gb according to the detail view). I just started all over again. If it hangs again, I'll just get my money back and be sad. I had it running for some 18 hours. 30 bucks in limbo.
12-26-2022 06:13 PM
Hey LunaticRex! We see that you are having issues with downloading content onto your device. We know how important it is to get this resolved so we can get you back to gaming. We would like to work with you so we can get to the bottom of this as soon as possible. If we could get you to go here and create a support ticket. Once this is done you will be connected with one of our specialists so they can assist you further.
12-26-2022 06:36 PM
I clicked that. There is no box for me to describe the problem. And none of the preset issues to choose from are at all the problem I have.
12-26-2022 06:45 PM
LunaticRex, thank you for getting back to us. The presets are there to help us get better situated with the issue before we connect with you. Just follow as best as you can, no matter what you choose you will be connected with support, and when you are you can explain to them the nature of your issue. We hope this has helped point you in the right direction.