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Cant buy anything

GMenos
Explorer
Hi..im from greece and i have oculus rift with tuch controllers. Why i cant buy anything from the shop? No way to buy games with paypal or a credit card.can you help me please...?
20 REPLIES 20

KlodsBrik
Expert Trustee
During install you are asked to add a pincode to your account. You are also asked if you want to add a payment method.

Now, when in the oculus home store. Pressing a game or app, then pressing the price button. SuperhotVR for example. You will be asked for your pin ( in case you already entered creditcard information during setup). Or to choose a payment method first, then your pin.

Where does it go wrong for you ? 🙂
Be good, die great !

GMenos
Explorer
After the pin...KlodsBrik said:


During install you are asked to add a pincode to your account. You are also asked if you want to add a payment method.

Now, when in the oculus home store. Pressing a game or app, then pressing the price button. SuperhotVR for example. You will be asked for your pin ( in case you already entered creditcard information during setup). Or to choose a payment method first, then your pin.

Where does it go wrong for you ? 🙂


After the pin...

GMenos
Explorer
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I try on my ps4 to buy with paypal and its ok....
Try to add a credit card and i cant...

KlodsBrik
Expert Trustee
Mmmm ... I didnt have any issues whatsoever .. Im using a creditcard VISA certified.
I have never used paypal, so dont know how that works.
Did you have any issues during the install of the oculus setup ?
Also, seems that when oculus staff comes by your post they tend to ask for logfiles of the setup.
To save time upload one so that your issue could be handled faster.
Hope you will soon get to enjoy your rift, its a joy. As a second option a lot of games are available through steamVR. I offcourse buy games and apps where the price is lowest. Try that out just to make use of your rift in case you havent already.
Be good, die great !

Syrellaris
Rising Star
I suggest you contact support with the issue. You can also delete the paypal account in your account right here on the oculus website and add it again. Then reboot te store and try again.

oh and make sure your paypal account is verified.

MadMan79
Protege
Been dealing with this same issue for over a week. Tried PayPal, Visa, tried Chrome, Firefox, Edge, Tried three different PCs, still not able to buy a thing. Support has been great tho, been in contact with me on an ongoing basis trying to resolve the issue. If we get it fixed I'll come back here and share it with you.

glygrg476x1k.png
Ever since I was a young boy I've wanted to do this, so now that I have, wtf do I strive for?

GMenos
Explorer
I make a new paypal acount and everything is ok now.i dont know why i cant buy from my old.i try to buy something from ps store ( ps4 ) and its ok....i do t know what happens really.btw thanks for the help i have to find a solution quick.

KlodsBrik
Expert Trustee
Glad to hear that it wasnt oculus fault for once.

And awesome that you got it to work. Now its time to enjoy every aspect of your rift. Have fun dude !! 🙂
Be good, die great !

MadMan79
Protege
Sweet! Glad to here you found a solution. I'm on my way to do the same.
Hope it works for me as well, wish me luck :^)

Ever since I was a young boy I've wanted to do this, so now that I have, wtf do I strive for?