3 weeks ago
I have an oculus quest 1. When they first came out in the UK there was a long wait due to stock issues so I ended up purchasing from Amazon (Germany).
Now one of my controllers has broken, but I cannot get a replacement as my address is in UK and Meta cannot apparently ship to UK.
This is extremely poor customer service. I have been a fan of oculus for years and encouraged many others with making their own purchase. To be treated like this is really putting me off making any future purchases with Meta.
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3 weeks ago
Meta definitely ship to the UK. At least as long as you are part of the mainland, they often don't ship to islands that are technically part of a country.
Although another issue is the Quest 1 was discontinued and they stopped making controllers, there might not be any spares to ship.
3 weeks ago
Meta definitely ship to the UK. At least as long as you are part of the mainland, they often don't ship to islands that are technically part of a country.
Although another issue is the Quest 1 was discontinued and they stopped making controllers, there might not be any spares to ship.
3 weeks ago
Yeah if you're loving your Quest 1 your best bet might be to buy one off Ebay - just looked, there's a couple of buy it nows for the whole headset at £120 - just offer less.
But you can probably get a Quest 2 for that now? Sell yours - that's an option maybe?