12-30-2022 08:42 AM
Every time i seem to crash when i go onto vrchat on my quest 2 and i don't understand why it keeps crashing?
12-30-2022 08:48 AM
Hey there, @Thundy455! We can definitely understand your concern with being unable to launch VR Chat without crashing soon after. We'll do everything we can to help out! Are you using your Quest 2 as a standalone device or are you using it with a computer via link cable or air link? We'll be looking forward to hearing back from you!
12-30-2022 08:52 AM
I am using it as a standalone it never use to do it till the updates to vrchat this year
12-30-2022 08:57 AM
Hey there, Thundy455! Thanks very much for getting back to us with that information! Are any other games crashing like this, or is it just VR Chat? We'd recommend reinstalling the game to see if that would help out at all, if that doesn't help, then let us know and we'll see what else we can try out. We'll be looking forward to hearing back from you!
12-30-2022 09:01 AM
No other game done this and one of my friends suggested i try uninstalling vrchat even clearing the caches non it work at all
12-30-2022 09:09 AM
Thanks very much for letting us know, @Thundy455! By the sounds of it, this may be an issue that you'll have to speak with VR Chat's support team about. Since it's specific to VR Chat and from what you've said, only started after an update for VR Chat earlier this year, this is likely an issue that they'll need to help out with rather than us at Meta Support.
12-30-2022 09:12 AM
oki thank you for your time
12-30-2022 09:21 AM
Not a problem at all, @Thundy455! We hope that they can help get this resolved for you so you can get back into the game!
3 weeks ago
the vrchat app on my quest 2 won't let me join friends and groups. i tried clear the cache and other things but it crashing out of it and sent me back to universal menu