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Game refund problem

tao_zhao
Honored Guest
I applied for a refund of a game on February 3. So far, there has been no successful refund and no email notification result
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi there. We know how important it is to make sure our refunds go through when we aren't satisfied with an experience. We would be happy to look into this for you. Please send us a private message with the following information:

  • Full name as it appears on your account
  • Current alias/username
  • Email address on your account

Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.

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