*THINK TWICE ABOUT SPENDING MONEY IN THIS GAME* Sadly this game has an aggressive banning system that's driven by a toxic in game reporting system overrun by a bunch of children less than ten years old. They will happily report you en mass for cheating/modding when they have no idea what modding actually is. The system for appealing bans is so convoluted that it's not even worth wasting your time trying, it involves talking to bots on Discord sending you around in circles wasting huge amounts of your time and getting nowhere. It would be impossible for anybody to appeal a ban that isn't technically savvy with this type of stuff. I would strongly advise anybody playing this game to think twice about spending money in it. It's infuriating when you have spent money in the game and end up getting banned for 'Cheating' when you are an honest paying customer. Same thing will happen if you buy Shiny Rocks for your kids, they will get banned and be unable to play the game that you spent money on simply because of a bunch of children are obsessed with this in game toxic reporting system. The bans are aggressive and increase in time exponentially quickly leading to permanent I.P. bans losing all the in game items that you spent good honest money on. If you appeal to Meta about it they will be super nice and understanding but the ultimately have to send you in the direction of the moderators of the game, good luck even getting to speak to a human.... I would say just play for free then you have nothing to lose.
04-03-202412:26 PM - last edited on 05-10-202401:45 PM by TheLegend27
They're **bleep**. I was trying to get my 10 Y/O son reinstated, and they flat out told me that their decisions are final. They're seriously just a small and insignificant group of **bleep**. I told them we're going to delete, never to return. They're other game makers that will be glad to take his money.
My son has been banned multiple times - I tried to log a request to get information about the ban - we even bought a bunch of tiny rocks on the same day, but their automatic response was all decisions are final and there's no path to finding that out, as it's all automated. Disappointing that they're happy to take money but not spend any on having a fair and transparent banning system.
I think it's time to report them to the state's attorney general. They're business practices are shoddy and aggressive. If enough parents say something maybe we can get their attention somehow. I'd let it go if they would just give him his money back that he spent on their in game purchases. I'm not even asking for the price of the game back.But if he is going to be banned for life, They should be giving his money back.
My son is autistic and takes rules very seriously. He’s been banned twice from
this game for toxic behavior. That “toxic” behavior, was him saying “yay! That person for banned!” and saying, “Everyone report him for using cheats.”, because the game maker said cheats aren’t allowed and need to be reported. He had a full panic attack when he was banned for the second time this evening. I can’t even with this system. There should be actual evidence not just a bunch of bullies reporting for no reason.
08-26-202408:42 AM - last edited on 08-26-202408:44 AM by KaminasWife
My message to appeal the ban: My account was banned for 2 weeks for "toxicity." Can someone explain to me why and how it was banned?? My kids who are 6 and 8 play. The mic is deactivated. I had to explain to my 6 and 8 year old kids what "KKK" and "n*gger" are because of other kids in this game. Their response: Your game ban appeal has been rejected after careful manual review of your account. Our auto-ban system operates based on specific thresholds and valid reports across multiple lobbies, excluding spam and mass reports to prevent unfair targeting. Appeals often claim multiple reports from one individual or lobby, but our system effectively prevents such scenarios. In cases of mass report incidents from this account, bans are maintained to discourage this practice. The auto-ban system considers the past 14 days of gameplay data, while our review process spans the last 30 days. We thoroughly assess account history, previous bans, report consistency, and lobby involvement to identify potential errors. If no evidence of an unjust ban is found, it remains in place. Our decisions are final, and we cannot offer further advice on account behavior or how to avoid bans beyond following the game's Code of Conduct displayed in-game. We appreciate your understanding and compliance with our decision and game rules. Thank you for your cooperation.
A few weeks ago, my account was banned for 24 hours because some kid told my youngest to join a lobby with the code "KKK." I didn't appeal the ban at the time because I agree that this is something that should be censored, and it felt like a good lesson at the time. I explained why that code is bad, and also had to explain to them about the n word. I'm constantly hearing kids use the n word, and I tell my kids to report and mute whoever is saying it. This ban is for 2 weeks, and we have no idea what they did "wrong" to deserve it. This is a ridiculous system.
meta please don't ban me but I'm 11 and I agree with you because I get falsely banned from gorilla tag and when I get banned I just relax and wait until l am unbanned
I sit on my couch and listen to my twins play the game so I can hear EVERY word being said during the conversation. They have been banned twice for 2 weeks and it's annoying because they're all just being immature kids. Nothing Horrible is being said but they all incite reporting. I'm sorry about your son. My son was on the spectrum and took rules serious so I know what you mean. This game is garbage.
