Meta Quest Link PC Apps Casting directly, keep failing

[syuan.yi.li.2024]

I wanted to try using Meta Quest Link PC Apps Casting directly, but I keep failing. Here are my steps:

1. Update Meta Quest Link PC Apps to the latest version
2. Connect Meta Quest Link PC Apps and Quest 3 via AirLink
3. After successfully connecting, the [Casting] button in Meta Quest Link PC Apps is grayed out and cannot be selected
4. It might be because Casting is not possible in Streaming mode, but I connect to Meta Quest Link PC Apps via AirLink because the [Casting] button inside the headset only has options to connect to phone and internet, with no option for PC; only after Headset Streaming can I see the grayed-out [Casting] button on the device in Meta Quest Link PC Apps on the computer
5. The [Casting] button in Meta Quest Link PC Apps is grayed out, so I can only exit AirLink and return to the lobby. After I exit AirLink and return to the lobby, I originally thought Meta Quest Link PC Apps and Quest 3 would disconnect, but the Apps still show as connected, while the headset shows it's disconnected
6. Then strangely, the Meta Quest Link PC Apps [Casting] button suddenly turns blue, but after clicking it, although the Casting window pops up, Casting fails to start successfully, and the screen is black
7. Possibly because I first exited AirLink to return to the lobby, Meta Quest Link PC Apps and Quest 3 also disconnected after a short while
8. Not sure if it's because Quest 3 is currently still on v69 and hasn't updated to PTC71, so I want to register for PTC using my phone
9. But following the steps on the official website: Meta Horizon mobile app > Tap your avatar picture at the bottom, then tap in the top right > Tap Devices > Select the headset you want to find to join Meta Quest PTC with > Tap Headset settings, then tap Advanced Settings, the Advanced Settings button is grayed out and cannot be selected

Can someone give me some advice?

[MetaQuestSupport]

Hello @syuan.yi.li.2024,

Thank you for bringing this issue up to our attention.

We are more than happy to take a closer look into this issue for you.

To do so, we will require some information we wouldn't want you to post in a public space, so please send us a private message.

Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us!

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We look forward to hearing from you!

[MetaQuestSupport]

Hi @syuan.yi.li.2024,

We just wanted to check in with you, to ask if you're still encountering this issue? 

We are always happy to assist, so please do not hesitate to reach back out! 

Have a great day, and take care!