cancel
Showing results for 
Search instead for 
Did you mean: 

Oculus quest 2 not working properly

BreezyGT
Honored Guest
  • Hello I have been trying to turn my headset back on but it's not turning on at all and it only turns on when I plug it in but immediately when I unplug the cord it shuts off like the battery just died but it's full battery and I'm really confused I haven't damaged it at all I came back to my house after doing things and it just stopped working
1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey there, @BreezyGT. We can definitely understand how concerning it would be for your Quest 2 to shut off as soon as it gets unplugged, and we'd be glad to help out however we can! Please reach out to us through a PM and we'll gladly do everything we can to get this resolved. Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing from you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!