i recently bought onward and when i open it it will show onward than it disappears and then its just a black screen i tried waiting and that didnt work i played it on quest and it works just fine just wont work on my pc
Hey there @Chiapowda! We appreciate you reaching out regarding your issue with not being able to play Onward on your PC. We want our fellow gamers to be able to enjoy their experience with us, so no worries, we will be happy to look into this for you.
Have you checked to see if your PC app is up to date? You can do so by doing the following steps: To update the Oculus PC app on your computer:
Open the Oculus PC app on your computer.
Select Library in the left menu, then click Updates to check for updates.
If your app is up to date, then you can also try following these troubleshooting steps:
Restart the PC.
Make sure GPU drivers are up to date.
Ensure the headset is connected to the correct GPU.
Launch the PC App by right-clicking on the shortcut and selecting "Run as Administrator"
If only happening with some apps, uninstall and re-install the problem apps.
Add the application to the antivirus software's whitelist.
Try another Windows user account with admin permissions
Repair Oculus Home.
Manually re-install Oculus Home.
Let us know if you have any further questions. We will be looking forward to hearing back from you on this.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We're just checking in to see if you're still needing further assistance regarding your issue with not being able to play Onward on your PC. If so, please let us know. We'd be happy to continue working with you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Thanks for getting back to us on this. We'd like to take a further look into this issue for you. Lets move this conversation over to our private messaging section. You can do so by selecting our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be looking forward to hearing back from you.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We're just checking in to see if you're still needing further assistance regarding your issue with Onward. If so, please let us know. We'd be happy to continue working with you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
