cancel
Showing results for 
Search instead for 
Did you mean: 

Pre-Order of Lone Echo not downloading

ace3093
Explorer
Do I need to do something to get my pre-order to download? Store page just says pre-ordered but no option to download and it is not in my library?

I would have though pre-orders would have priority over just buying in store or at least preloaded. 

Lesson learned I guess. Never pre-order a game on Oculus store again.
25 REPLIES 25

Alkasar
Explorer
same here, preordered, now its live on the store but i can´t download

drash
Heroic Explorer
Same, can't download.
  • Titans of Space PLUS for Quest is now available on DrashVR.com

Anonymous
Not applicable
Pre-ordered, but it isn't in my library yet and I can't install. I've already installed Echo Arena but Lone Echo is MIA...

Anonymous
Not applicable
Same here.  This is very frustrating.  Yes I can cancel and rebuy - but then I lose the discount..

@cybereality  - can you provide any updates as to what is going on and when it will be fixed?

Zer0Squared
Honored Guest
Same issue here....

EDIT: Just received email about payment processed and now I can install it.  Keep an eye on your Inbox, guys.

oskafmustafa
Honored Guest
Same here, Pre-ordered and cant download, no debit on my credit card even (i recall reading debit approx 24 hrs before launch). Only 5 euro but its a matter of principe know.  

nalex66
MVP
MVP
They've stated on Reddit that they're aware of it and are working on it... One guy said that he could start the install from his Not Installed tab. Anyone tried that?

DK2, CV1, Go, Quest, Quest 2, Quest 3.


Try my game: Cyclops Island Demo

Anonymous
Not applicable
I tried that and it didn't work.  Just reset my machine and that did the trick.  It looks as though it isn't one particular thing that fixes it.  Might just be coincidence and timing.  For those still struggling, try either updating store, checking the Not Installled bit , or rebooting.  Most likely none of those will work but you may get lucky like me.  Pretty poor stuff for such a high profile release in any case.

ace3093
Explorer
Why would they post on Reddit and not on there own forum? 

Game is not showing up in the not installed tab unfortunately. I also seen that if you cancel pre order and just paying full price it works but I don't know if I trust that either.