07-19-2024 07:15 PM - last edited on 07-19-2024 08:31 PM by AliceinVRworld
Everything was working fine when I shut off the VR2 turned it back on after setting for 24 hours .... And now My right hand controller as a mind of it's own .... It will float away .... then pop back then start floating again then start doing circles on it's own ....
I have switched batteries .... did reset .... Checked lighting and darkness of room .... reset boundaries .... Cleared boundary .... Cleaned Lens .... Nothing seems to help .... This device is not even a year old and already I have had to replace it once under warranty due to The Oculus it self Crashed .... And now this .... If anyone has any suggestions please let me know .
07-19-2024 08:52 PM
Update .... contacted Support found out My controller is 8 days past warranty .... I know rules are rules but knowing the issues this device has one would think they would lend a helping hand considering it was only 8 days out of warranty all they kept offering was for me to spend more money to extend my warranty .... I could under stand if the warranty was out a month but 8 days ? They offered no help except give me more money .... The Person I was chatting with even closed the chat Window . My take is This company is like the rest , Sad I was thinking of buying A Quest 3 but reading on That it has way more issues ....
Bottom line is Regardless 1 day or 8 days .... This company will not stand to help or lend a hand to a customer unless you spend money .... Thank for reading