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Robo Recall problem. Only can see the starting screen. Please Help !!

Log_a_Frog
Heroic Explorer
I can see the starting screen through my oculus. But the game it self is only showing on the TV monitor.

Any ideas>
30 REPLIES 30

cybereality
Grand Champion
Make sure the window has focus on your machine. Sometimes other background apps will grab the window focus and then the VR game won't update (monitor will still be OK). To do this just press ALT + TAB a few times until the game window is selected.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Log_a_Frog
Heroic Explorer
That is not working.
There is sound but no screen.

I noticed that the whole screen is taken up on the TV. Usually the oculus app would be boxed. that is in windowed mode.
Additionally, when I go back to the Oculus App... it is black.. I can just hear the sound of the fireplace.

cybereality
Grand Champion
Maybe try restarting your computer and trying again? I had a weird thing like that happen on the game, and just restarting the game fixed it, but restarting your whole pc may work better.
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Log_a_Frog
Heroic Explorer
I have done this several times.
I am not sure what to do.

Log_a_Frog
Heroic Explorer
I just tried it again.. and now only one eye side of the set works.

LOL ..

Log_a_Frog
Heroic Explorer
Cyber.
I reloaded it again and it went back to black screen on the oculus.
DO you have the power to email EPIC? Might take me years to get a reply if I do

OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-C2FN9F9
System Manufacturer Gigabyte Technology Co., Ltd.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU To be filled by O.E.M.
Processor AMD FX(tm)-9590 Eight-Core Processor, 4700 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F2, 06-Apr-16
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name DESKTOP-C2FN9F9\cockaroach
Time Zone E. Australia Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 7.96 GB
Available Physical Memory 4.74 GB
Total Virtual Memory 9.84 GB
Available Virtual Memory 5.15 GB
Page File Space 1.88 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Log_a_Frog
Heroic Explorer
Gigabyte r9 Fury OC

cybereality
Grand Champion
To be honest, I don't know. Best to contact support, if we get multiple reports maybe we can find some connection. 
https://support.oculus.com/
AMD Ryzen 7 1800X | MSI X370 Titanium | G.Skill 16GB DDR4 3200 | EVGA SuperNOVA 1000 | Corsair Hydro H110i Gigabyte RX Vega 64 x2 | Samsung 960 Evo M.2 500GB | Seagate FireCuda SSHD 2TB | Phanteks ENTHOO EVOLV

Log_a_Frog
Heroic Explorer
I thought you were support Cyber.. All good. I just emailed them.. lets see how long it takes to solve it =D
12:21 3/3/2017 AEST