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She/her great grandmother's FB avatar is stuck as male - how do I change it?

Great.Auntie.Em
Honored Guest

Perhaps this is not the place for this question, but I'll give it a go because I was directed to this spot. I tried changing my Avatar outfit (the original Avatar set up years ago when the option was first offered) on my iPhone, but am only given male options. I deleted the avatar and tried it again—just males. Then switched to the Mac. No luck. Tried reaching out to FB through support...no luck. Any suggestions?

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