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V76 Passthrough Glitch

Music_Man_Bassist
Honored Guest

 

I’m experiencing an issue on my Quest 3 after updating to v76.1024. When using mixed reality passthrough mode, the virtual elements (like the browser or apps such as Magic Pool) become blurry or show a "double vision" effect only when I move my head. When I stop moving, the virtual content snaps back into focus. The passthrough camera view itself remains clear throughout.

Here are some key details:

  • The issue does not occur in fully virtual environments (like the Home space or games).
  • When I record video while the glitch happens, the playback looks fine (no blurriness), which leads me to believe this is a rendering issue.
  • I’ve rebooted, cleared Guardian data, and tested with different settings—nothing has fixed the problem.
  • I’m currently on v76.1024, and I suspect this may be linked to the recent update.

Has anyone else experienced this? Any thoughts or fixes, or should I just wait for a potential update or patch?

5 REPLIES 5

MetaQuestSupport
Community Manager
Community Manager

Hi @Music_Man_Bassist 

We're just passing through to offer a helping hand with your double-vision issue!

 

There are a few things that we must first consider before delving into troubleshooting:

 

  1. Has your headset been dropped/hit, had water damage or had sun expose?
  2. Have you ensured that your IPD is correctly adjusted? You can find out how - here.
  3. Have you checked your lenses for dirt/grease/scratches?
  4. Have you checked your cameras for any obstruction, damage or misalignment?
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi thanks for the suggestions. I have not dropped or damaged my headset. Also the cameras, and lenses are all in perfect condition. My IPD as well is set at where I've always had it. I first noticed this after installing the v76 update on Friday. I'm not sure if it's related to that, but that's when I first noticed the passthrough issues. The passthrough itself is fine, but the digital overlays from apps and such get blurred and lag when I move my head.

Hi @Music_Man_Bassist

Thanks for giving us some insight!
Adding on that, could you answer these questions:

 

  1. Is the double-vision at the edges of the screen, in the center, or all over?
  2. Have checked that your display is running at 60hz?

If you'd like to go into more depth with us, we'd be happy to move this conversation to private chat. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Actually, I appreciate your help. I just went and re-wiped down my outside cameras and that seemed to have done the trick. The issue all of a sudden stopped. 🤷 Thanks for your help!

That's great news @Music_Man_Bassist!

If you need any help in future, you know where we are.

 

 

Happy gaming!

Meta Quest Support

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!