Monday
I’m experiencing an issue on my Quest 3 after updating to v76.1024. When using mixed reality passthrough mode, the virtual elements (like the browser or apps such as Magic Pool) become blurry or show a "double vision" effect only when I move my head. When I stop moving, the virtual content snaps back into focus. The passthrough camera view itself remains clear throughout.
Here are some key details:
Has anyone else experienced this? Any thoughts or fixes, or should I just wait for a potential update or patch?
Monday
Hi @Music_Man_Bassist
We're just passing through to offer a helping hand with your double-vision issue!
There are a few things that we must first consider before delving into troubleshooting:
Monday
Hi thanks for the suggestions. I have not dropped or damaged my headset. Also the cameras, and lenses are all in perfect condition. My IPD as well is set at where I've always had it. I first noticed this after installing the v76 update on Friday. I'm not sure if it's related to that, but that's when I first noticed the passthrough issues. The passthrough itself is fine, but the digital overlays from apps and such get blurred and lag when I move my head.
Monday
Hi @Music_Man_Bassist
Thanks for giving us some insight!
Adding on that, could you answer these questions:
If you'd like to go into more depth with us, we'd be happy to move this conversation to private chat. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
Monday
Actually, I appreciate your help. I just went and re-wiped down my outside cameras and that seemed to have done the trick. The issue all of a sudden stopped. 🤷 Thanks for your help!
Monday
That's great news @Music_Man_Bassist!
If you need any help in future, you know where we are.
Happy gaming!
Meta Quest Support