01-26-2023 05:25 PM
when i was tryna refund the game i bought(boneworks) i accidently bought it again but it said i cant refund it even tho i didnt play it 2 hours or waited 14 days i refunded it almost imediantly,is there a refund gap(i refunded 2 games today)
01-26-2023 05:32 PM
Heya JemelGotMoney. We understand how accidents might occur, and we don't want our customers to experience being unable to seek a refund after making an unintentional purchase. We can look into this for you, but we'll need some account information.
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01-27-2023 05:36 PM
Hey there @JemelGotMoney! We're following up to see if you still need any assistance with this game refund issue. Please let us know if we can help!