meta quest tv crashes when trying to play cached media

[borealcat]

I have been enjoying cached media for high quality viewing on Meta Quest TV. However the cached media has suddenly been crashing the app. If I play cached files from "Your Media" area, it tends to crash right away. When I play from my "saved" area, it to play for a while, but still crashes.

On Quest 3, latest update v72, have about 11% space free (57 gb of 512 gb).

Anyone else experiencing this, any suggestions/resolutions? Thank you!

[Hiro_Protag0nist]

Can confirm this is happening to me.

You can report issues from within your headset (click on the clock then report a problem) or on your Horizon mobile app - https://www.meta.com/en-gb/help/quest/articles/fix-a-problem/troubleshoot-apps-and-features/report-a...

I'll do the same.

[borealcat]

So I tried deleting the cached media, and downloading it again, and lo and behold I could play the content! But it only lasted a few minutes, then Meta TV crashed again. None of the other Space Explorer Blue Planet episodes would play, however other Meta TV content does play.

[El_Calavera]

Can confirm. Emptying cache does not help. Playing non-cached media works.