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Quest Link not working

When I try to connect my Quest 2 to the PC App and I press "Add Headset", I select my device then pick link cable and plug in my headset then press "allow" to the pop up on my quest. Nothing happens, it just stays on the loading icon and I can't clic...

Broken Controller

anyone know where i can buy send it to get fixed i have a broke right controller and i am not sure what to do

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