Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...
Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
@MetaQuestSupport Since many Updates (but also in current 38.0.0.4.250), OculusTV on Quest2 has introduced an audio playback bug.H265 360 3D Videos that used to play back smoothly locally over OculusTV, stutter since an update (don't know since exact...
Hello, on January 11, 2022 there was a 360 video on my Explore page. It was a gorgeous space exploration but there were no people or vehicles, it felt like a magical experience that had me floating through space for several minutes. Over rings of ice...