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Forum Posts

Resolved! (Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Session Expired

Every time I open the Meta Quest app it says the session expired whatever that means and every time I go on the website it says that there is no device linked to my account, and I need to know if my games are still linked to my account and how to sig...

Resolved! I'm not able to switch accounts on my Quest 2

I had my facebook and instagram account deleted, I can't log in with another account because of this, I'm not able to do anything in my VR and I have no idea how to switch accounts.

WhatsApp Image 2022-03-26 at 17.53.35.jpeg

Oculus quest 2: unable to load profile

haven't used my quest 2 for couple of months, just updated it and right now when I press profile icon I'm getting "unable to load profile, try later". Also all my apps are present but I can't launch any of them. I tried syncing with phone app and dif...

Linked accounts

Ok so basically I had an old oculus account that wasn’t linked to my Facebook then when oculus made the switch to needing a linked Facebook it had made me make a whole new account and on my old account I had made app purchases then on the new account...

p00p_s0ck by Honored Guest
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  • 5 replies
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Login problems, nobody care...

I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...

Pichu_CZ by Honored Guest
  • 769 Views
  • 1 replies
  • 0 kudos

Purchases are missing

Got a while ago email from PayPal account about "Facebook Technologies Ireland Limited" agreement cancellation and right after that all my purchases from Oculus library got disappeared. (Job Simulator, Beat Saber etc.)Please, solve this issue asap. B...

ahokkonen by Honored Guest
  • 499 Views
  • 0 replies
  • 1 kudos

Resolved! How to unlink Facebook account from my Oculus device?

I bought an OQ2 this month, so I followed the steps that required my to reactivate my Facebook account. Now, when I try to deactivate again the FB account my OQ2 literally becomes unusable. Zuck himself said we will have the ability to unlink Faceboo...

Animanoir by Honored Guest
  • 4056 Views
  • 2 replies
  • 1 kudos

Delete the Headset from "my devices"

How can I remove my Oculus Quest 2 from " my devices " . I have already followed the instructions and removed the Headset under "my devices" with the Delete Button. This was followed by a verification. Likewise , I performed a factory Reset on th Hea...

JaCo1988 by Honored Guest
  • 520 Views
  • 0 replies
  • 1 kudos

HELP

HOW THE HELL DO YOU CONTACT A SUPERVISOR OR AT LEAST SOMEONE WHO KNOWS THEIR A$$ FROM A HOLE IN THE GROUND???NUMEROUS TICKETS OPENED SINCE MARCH TO HELP WITH AN OCULUS QUEST 2 ACCOUNT. MY SONS INSTAGRAM ACCOUNT WAS 29 DAY BANNED, THEN REMOVED, SO HIS...

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