We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Every time I open the Meta Quest app it says the session expired whatever that means and every time I go on the website it says that there is no device linked to my account, and I need to know if my games are still linked to my account and how to sig...
Is it possible to limit permissions to oculus quest 2 accounts?Specifically, limit access so they can't install or uninstall apps.
I had my facebook and instagram account deleted, I can't log in with another account because of this, I'm not able to do anything in my VR and I have no idea how to switch accounts.
It has been reported for several weeks now that Meta is shipping unusable Quest 2 replacements to customers that they know do not work. The issue that customers are experiencing is that they are stuck at the Controller Pairing screen of their headset...
haven't used my quest 2 for couple of months, just updated it and right now when I press profile icon I'm getting "unable to load profile, try later". Also all my apps are present but I can't launch any of them. I tried syncing with phone app and dif...
Upon booting up my Quest today, I was greeted with a sign-in screen to sign into my Facebook account or the Oculus account, but am unable to do either. Attempting to sign in to Oculus will give the standard "Email or password are incorrect" error mes...
Ok so basically I had an old oculus account that wasn’t linked to my Facebook then when oculus made the switch to needing a linked Facebook it had made me make a whole new account and on my old account I had made app purchases then on the new account...
I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...
Got a while ago email from PayPal account about "Facebook Technologies Ireland Limited" agreement cancellation and right after that all my purchases from Oculus library got disappeared. (Job Simulator, Beat Saber etc.)Please, solve this issue asap. B...
So, I am trying to set up a multi user account on my Quest 2 and when I hit add account I get a pop up saying I need to turn tracking on to use this feature. I have head tracking on as well as hand tracking on. What needs to be changed/turned on to g...
If I change the email address on the Oculus.com website, will that change my Facebook email as well? I would really like to separate my Oculus store receipt emails from my Facebook email. Is that possible?
I bought an OQ2 this month, so I followed the steps that required my to reactivate my Facebook account. Now, when I try to deactivate again the FB account my OQ2 literally becomes unusable. Zuck himself said we will have the ability to unlink Faceboo...
How can I remove my Oculus Quest 2 from " my devices " . I have already followed the instructions and removed the Headset under "my devices" with the Delete Button. This was followed by a verification. Likewise , I performed a factory Reset on th Hea...
HOW THE HELL DO YOU CONTACT A SUPERVISOR OR AT LEAST SOMEONE WHO KNOWS THEIR A$$ FROM A HOLE IN THE GROUND???NUMEROUS TICKETS OPENED SINCE MARCH TO HELP WITH AN OCULUS QUEST 2 ACCOUNT. MY SONS INSTAGRAM ACCOUNT WAS 29 DAY BANNED, THEN REMOVED, SO HIS...