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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 94 replies
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

XBOX Controller + Air Link = A joke.

When XBOX Controller is going to be supported by Air Link not only directly linked to PC, but through headset (like VD)?I had a hope that Air Link made Virtual Desktop obsolete (No offense VD Developers, amazing job!) for games, but I've got big WTF ...

Resolved! Extreme Bit Rate Drops [Air Link on Oculus Quest 2]

Hi everyone, Is anyone else suffering periodic extreme drops in bit rate when using Air Link? I've recently moved home and my wireless network has changed slightly, but I'm comfortable that it's not an issue with my WiFi.Before I moved, I could set t...

Alumian by Level 3
  • 6448 Views
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Air Link cannot find PC

Imma keep this as short as possible.I got a new 5GHz / 2.4GHz router so I could use Oculus Air Link without it stuttering every five seconds (my previous router only had 2.4GHz). When I try connect to my PC it just says "searching for device" but can...

Clurtyx by Level 2
  • 54190 Views
  • 25 replies
  • 4 kudos

Air Link not loading

Earlier today I turned on my Oculus Quest 2 for the first time and it was working all fine till I decided to try and use Air Link, It connects to my Laptop and clearly shows on both my headset and Laptop that they are connected but whenever I go to l...

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Resolved! Quest 2 won't pair with PC

Hello all, SummaryOculus Quest 2 is unable to pair with PC via Air Link DetailsI try to connect Quest 2 to my desktop PC, and select Oculus Air Link from the headset menu. The PC appears there correctly but when highlight it then select the PAIR butt...

Air Link not working on Windows 11, can't revert

I used my Quest 2 via Virtual Desktop when I wanted to play some Roblox (which only works on Oculus headsets if you use the Oculus app). Still, I found that whenever I tried to connect my headset to the PC, it didn't seem to be connected on either en...

Quest 2 Link cable crashing almost instantly

I'm having an issue where every time I connect my link cable to my quest, It will connect for a good 5 seconds before it crashes. I've tried 3 link cables and the Quest 2 software picks up that its connected, but it just can't link. Air link works fi...

ykJacks by Level 2
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  • 1 replies
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Air Link suddenly not working - potential fix

Like many people here, I've had an issue with air link not connecting recently, but have found something that resolved the issue (at least temporarily). It's not an absolute fix, but might provide some insight for someone to work out what's causing t...

Quest 2 Air Link Connecting but stuck on loading screen

I'm having trouble with my Quest 2 Air Link connecting to my laptop. I've used Air Link for a while now and it was working fine on the 19th (9/19/2022) before I ran into the issue of it suddenly being stuck on a loading screen whenever I try to conne...

Resolved! Air link no longer connecting

I play with my quest 2 exclusively with air link so I can access steam vr. I haven't been on in a while and today decided I wanted to play, but the air link isn't working. they are on the same wifiI've restarted both my pc and the oculus pc app and t...

Resolved! Battery drain while using Air Link

The battery only lasts for 60-50 minutes then it says the low battery message on Air Link. Is this normal??Edit: I also play on 72hz mode, and it still drains

Oculus air link with windows 11 hotspot does'nt work

Recently, I bought pcie wifi 6 ax210 to my computer to use oculus airlink on my quest 2 to conected diretly on my PC through wifi hotspot and worked it, but suddenly it started not working, when a select oculus air link, my computer apears but it can...

Touch controllers are not recognized by any game

I'm having issues with the touch controllers when using air link.As soon as I enter the air link environment (with the white background and navigation bar below) my camera keeps moving strangely even when I stand still. In this menu, I won't see cont...

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Oculus Quest 2 not connecting with airlink

Whenever I try to connect my oculus to my pc, it never gives my a confirmation code to connect even though I have version 41 installed, please help, I wanna get this fixed as fast as possible.

Intermittent Air Link Lag

Hey there I recently got my Quest 2 after having not touched VR for a few years on my old Vive. I want to play some of my Steam VR games but am struggling to get Air link to work properly. I'm paired with my PC just fine, the PC is connected to my ro...

Air Link says check internet but all my settings are correct

When I try to connect air link to my pc, connected via ethernet or wifi and still says to check the internet. I have a very high internet speed (150mpbs) and a good stable connection as well as a new router, I verified both my oculus and pc are at th...

Air Link Problems/Desktop Black Screen/Games Stutter

Hello, I have just purchased a gaming laptop. Spec : CPU - AMD 5800hGPU - RTX 3080 16GB VRAMRAM - 32GB - 3200mhzM2 SSD - 1TBQHD ScreenWindows 10 My problem is that in Air link the Desktop just shows a black screen so i cant access my desktop. And als...

Roky360 by Level 4
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  • 1 replies
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Oculus Quest 2 Wireless Connection Trouble

Hello. I'm using a very specific setup so it might be hard to reproduce. The problem arises when using a PC VR setup, connecting Oculus Quest 2 to PC in a particular way. Instead of using a router for Air Link functionality, I create a hotspot on my ...

Air link

for some reason whenever I connect with air link and am in the hub. If I try to launch a vr game on my computer the thing just crashes as well as disconnects me. Then when I try to reconnect it just doesn't let me and gets stuck on pair the entire ti...

Mythyx by Level 2
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  • 2 replies
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