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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page ( Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...


New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Missing music pack on second account

I bought the game and the music pack at the oculus store. I have app sharing enabled. There are two accounts added on oculus quest 2. The second account has the game, can play the game - but no music pack.How to fix it?

Quest 2 Latency - 50ms-70ms+ Oculus Link

Quest Link Running at 50-60+ MS Latency After dealing with this for what feels like centuries, talking with customer service for a full hour (their solution was to FACTORY RESET MY HEADSET), and watching COUNTLESS latency guides on YouTube, I think i...

Kwilv3r by Level 2
  • 1 replies
  • 0 kudos

Deleted email address

Hi. I just realised the email on my Facebook, that I registered with, has been deleted by Google so I won't get the code for best saber. Is there anything that can be done please? Thank you.

Beat saber is not free?

I just bought a new Oculus Quest 2 and I did not get a redeeming code with a free Beat Saber copy. I do not know if I did something wrong. Please help.

Pawoo36 by Level 2
  • 2 replies
  • 0 kudos

Resolved! CV1 dropping frames but Quest 2 with link is not.

this has drove me mad, back and forth with nvidia with driver logs but no.... its oculus software.specs are 12700k, 3080ti, 32GB ddr4 3200mhzcv1 is dropping frames with random spike dips in the gpu headroom in any game, I'm using beatsaber as an exam...

Resolved! Quest 2 Freezes when playing beat saber

I recently bought beat saber and it frequently crashes within 30 seconds of entering any level, I cant even get past the tutorial before it crashes. Beat saber is the only game where this happens, any help would be greatly appreciated.

Beat Saber Modding

Can I mod Beat Saber without my Oculus Quest 2 becoming paperweight (Useless and Unuseable) In my opinion the Beat Saber songs that are on there are really boring and not fun. Can I mod beat saber without my oculus quest becoming locked (unable to us...

Gauge12 by Level 2
  • 2 replies
  • 0 kudos

Please help.

Beat saber graphics freeze but song keeps playing. Its so frustrating. Any advice on how to fix this.

Solution for unable to install from Rift Store

This is mainly for Beat Saber, but there is an option to download other games as well. I was unable to download the latest version of Beat Saber and kept getting the message "Oculus - Store Notification - Sorry, we couldn't install Beat Saber. Visit ...

New Beat Saber OST 5 Update won't install;.

So, I've heard about the new beat saber ost 5 update come out and stuff like that.But when I try to install it on my quest it shows the new banner but no new update available pop up. Any fixes??

Resolved! Beat Saber with Billie Eilish music pack

I am new to Oculus 2 and just bought Beat Saber with Billie Eilish music pack (via Oculus store) but none or her songs are included in my game, it tells me that I need to buy them now. I thought that I'm buying the basic game + her music pack in one....

Gimiak by Level 3
  • 19 replies
  • 0 kudos

Resolved! Beatsaber cross-buy

i bought beat saber in oculus air link but now when i try to download it on my quest it wont download instead asking me to buy it again any fixes?

Beat Saber will not Launch

I used my Oculus Quest 2 today for the first time in a month or so. Discovered that Beat Saber will not launch. It tries to launch then cycle back to the home screen. I checked for updates there were none. So I uninstalled and reinstalled the app. St...