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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Beat Saber with Billie Eilish music pack

I am new to Oculus 2 and just bought Beat Saber with Billie Eilish music pack (via Oculus store) but none or her songs are included in my game, it tells me that I need to buy them now. I thought that I'm buying the basic game + her music pack in one....

Gimiak by Explorer
  • 3394 Views
  • 20 replies
  • 0 kudos

Quest 2 Latency - 50ms-70ms+ Oculus Link

Quest Link Running at 50-60+ MS Latency After dealing with this for what feels like centuries, talking with customer service for a full hour (their solution was to FACTORY RESET MY HEADSET), and watching COUNTLESS latency guides on YouTube, I think i...

Kwilv3r by Honored Guest
  • 3413 Views
  • 3 replies
  • 0 kudos

Missing music pack on second account

I bought the game and the music pack at the oculus store. I have app sharing enabled. There are two accounts added on oculus quest 2. The second account has the game, can play the game - but no music pack.How to fix it?

JackiMode by Honored Guest
  • 1227 Views
  • 4 replies
  • 0 kudos

Deleted email address

Hi. I just realised the email on my Facebook, that I registered with, has been deleted by Google so I won't get the code for best saber. Is there anything that can be done please? Thank you.

Beat saber is not free?

I just bought a new Oculus Quest 2 and I did not get a redeeming code with a free Beat Saber copy. I do not know if I did something wrong. Please help.

Pawoo36 by Honored Guest
  • 403 Views
  • 2 replies
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Resolved! Quest 2 Freezes when playing beat saber

I recently bought beat saber and it frequently crashes within 30 seconds of entering any level, I cant even get past the tutorial before it crashes. Beat saber is the only game where this happens, any help would be greatly appreciated.

Aspect37 by Explorer
  • 4513 Views
  • 9 replies
  • 1 kudos

Beat Saber Modding

Can I mod Beat Saber without my Oculus Quest 2 becoming paperweight (Useless and Unuseable) In my opinion the Beat Saber songs that are on there are really boring and not fun. Can I mod beat saber without my oculus quest becoming locked (unable to us...

Gauge12 by Honored Guest
  • 809 Views
  • 2 replies
  • 0 kudos

Please help.

Beat saber graphics freeze but song keeps playing. Its so frustrating. Any advice on how to fix this.

Solution for unable to install from Rift Store

This is mainly for Beat Saber, but there is an option to download other games as well. I was unable to download the latest version of Beat Saber and kept getting the message "Oculus - Store Notification - Sorry, we couldn't install Beat Saber. Visit ...

New Beat Saber OST 5 Update won't install;.

So, I've heard about the new beat saber ost 5 update come out and stuff like that.But when I try to install it on my quest it shows the new banner but no new update available pop up. Any fixes??

Resolved! Beatsaber cross-buy

i bought beat saber in oculus air link but now when i try to download it on my quest it wont download instead asking me to buy it again any fixes?

brawskiu by Honored Guest
  • 6273 Views
  • 1 replies
  • 0 kudos

Beat Saber will not Launch

I used my Oculus Quest 2 today for the first time in a month or so. Discovered that Beat Saber will not launch. It tries to launch then cycle back to the home screen. I checked for updates there were none. So I uninstalled and reinstalled the app. St...

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