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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Issue - When Guardian is disabled Quest 2 brick

Edit: This is a duplicate of this post, but here I report the issue.Hi. I just discovered an strange bug. HardwareOculus Quest 2 (128 GB)OS Version: Latest (21/04/2022) no Public ChannelToo long didn't readGuardian bricks the headset when (Guardian) ...

SoyNexZ by Explorer
  • 3871 Views
  • 4 replies
  • 0 kudos

Oculus Rift Blackscreen

Hey Guys, i bought my Oculus Rift almost a year ago and never had any issues. But one Day suddenly It stopped working? So i suggest you guys know the light at the top middle at the rift and it turns white when you put it on but it's just orange no ma...

Lonj_ by Honored Guest
  • 970 Views
  • 3 replies
  • 0 kudos

Quest 1 Completely Black Screen/Three Dots

My Oculus Quest 1 has been stuck on a black screen for a few weeks now, and no solution I've found seems to work. Whenever I boot it up, the screen will show the Oculus logo for a few moments, and then the three loading dots. After that- nothing. Whe...

Dmonstr by Honored Guest
  • 1825 Views
  • 8 replies
  • 1 kudos

Oculus Quest 2 - Stuck on Link Black loading screen 3 dots

Spoiler (Highlight to read)Hey guys so recently I had a problem where when I tried to launch link through my quest 2 with a usb c cable it would get stuck on a black loading screen and take me back to the quest 2 menu, what I found out through Reddit...

ITZZHIRO by Honored Guest
  • 11203 Views
  • 7 replies
  • 3 kudos

Black screen after system reset

I did a system reset after being stuck in the camera view. Now I’m downloading everything again but I had to try 3 times just to turn on my device. Then I would get stuck in a black screen if I left the boundary or the device went into sleep mode. I’...

Spazbat by Honored Guest
  • 460 Views
  • 1 replies
  • 0 kudos

Quest 2 3 dots after Meta logo then black screen.

So after like 8weeks of not using the Quest 2 i start it up to find that it won't boot past the Meta logo. I start it it starts normally it then shows 3 dots then after 5secs procceds to turn of the screen and when woken up just shows a gray screen w...

Explorer keeps opening

So i have my quest2 open for a hour or more way past start up and when i start playing a game usually happens in vrchat after a while it will black screen and open up explorer how do i disable it or just get it to stop doing that?

My Oculus Quest 2 only shows a black screen.

Hi so I turned on my Quest 2 for the first time in months and all I saw was the Oculus logo then a loading bar with what looked like a SD card on top with an arrow pointing down to the loading bar and then it went to a black screen and I can hear the...

Kit-Fox by Honored Guest
  • 541 Views
  • 1 replies
  • 0 kudos

Oculus isnt working correctly - Air link Black screen

My quest 2 Airlink dont work anymore, the oculus app say its connected but the mesage `Oculus isnt working correctly ` always show and the screen keeps black with 3 dots.I recently started using windows 11, it worked fine for a time after i needed to...

need help with black screen quest 2 while playing games

Hi When playing games in dusk conditions in noticed that some times my quest gives a black screen. I can the gardian when i approaching it. After a few seconds black screen goes away. Don't noticed this during playing in daylight periods. I have inst...

Device cannot boot after upgrade to V40

My quest2 cannot boot properly after upgrade to V40. I will stuck at the blank screen or enviroment pass through view. When problem happens, I can restart/power_off quest2. And my oculus phone app can actually access the device. I have already tried ...

refeved by Explorer
  • 346 Views
  • 0 replies
  • 0 kudos

Quest 2 Link Black Screen and/or Restart Loop

Hello, Since last friday, Oculus Link stopped working.When I launch it, the screen either stays black, or the Oculus Link restarts indefinitely. GPU:- Quadro P5200 What I tried:- Restarting the Quest 2- Restarting Oculus PC App- Restarting PC- Reinst...

Imag_ing by Explorer
  • 3174 Views
  • 10 replies
  • 1 kudos

No internet black screen

So I have an oculus rift, I had been using it fine a matter of a few days ago. One day I lose my internet, and now the rift is black screening all the games I try to open. I can see on my screen that the game is launching and tracking fine, I can eve...

drakon867 by Honored Guest
  • 452 Views
  • 1 replies
  • 0 kudos

Cannot connect Oculus AirLink with computer to play vr games

I bought the Oculus to play games on my computer in VR. I cannot use Oculus AirLink to play anything including Oculus and Steam games like Half-Life Alyx. When I try to connect AirLink to my computer inside Oculus, it shows the loading 3 dots icon an...

Quest 2 not turning on

Recently my oculus quest 2 will not turn on. There's no charging light or anything. I plugged it up for a few hours but all it does is show a black screen and flicker on for less than a second then off. This repeats every few seconds.I have tried hol...

Resolved! The main menu screen is all black

EDIT: I posted this as an issue in the forums > here <. Hi. This is the second time that happens to me.When I turned on my headset today the main menu was all black. Only I could see the controllers and hear the Oculus menu button when I pressed the ...

SoyNexZ by Explorer
  • 1068 Views
  • 2 replies
  • 0 kudos

Keep black screen in oculus link after closing a game on PC

I use quest 2 to connect with my PC. Each time a close a game on PC accidentally or the game crashed, oculus link will be freezed and keep black screen. However, it will be fine if i close the game in quest 2. I need to reinstall the oculus app on pc...

YauFeel by Honored Guest
  • 502 Views
  • 1 replies
  • 0 kudos

Resolved! Vadar Immortal does not fully launch on Oculus Quest 2

I have the Vadar Immortal series loaded on my Oculus Quest 2. When I run the game it launches, goes through loading screens. After the Vadar launch screen it goes black. I hear music, but it never goes anywhere, just a black screen of hanging death. ...

Mofingus by Honored Guest
  • 1403 Views
  • 3 replies
  • 0 kudos

Apple Keyboard / Bluetooth Pairing Issue - Black Screen

Hi, Seeing the latest v37 release I wanted to try out using my Apple Keyboard in VR as this is now supported however having an issue and wondered if anyone else has seen this? Went into settings > Experimental Features > Bluetooth Pairing. Put Apple ...

Air Link Black Screen On GTX 1050

Hi all, I'm posting because I'm having compatibility issues with my MSI & air link. As listed I am running it through GTX 1050 (which isn't supported, I know) and I was able to boot up Skyrim VR without lag once and never again. Now I have the classi...

Black screens on Rift S - I heed help

Hi there, I've had my rift S for many years and haven't changed my configuration at all besides software updates. My Rift S has stopped working, not sure why... It has a black (no light) display, but the oculus software and my GPU still seem to be re...

Black screen after software update

Yesterday I updated the software on my oculus quest 2. After the update when I turn the headset on I see black screen and the area I selected as guardian before the update. If I get out of the zone I see with the oculus camera. I tried to do a hard r...

Black screen when turning on my quest 2 on

Ever since owning my Quest 2 which I've had since December and every now and then a black screen. My personal area is visible and the see through camera shows up but when I get into the playing area is a black. My barriers still come up if I stick th...

Axeman97 by Honored Guest
  • 502 Views
  • 1 replies
  • 0 kudos
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