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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Issue - When Guardian is disabled Quest 2 brick

Edit: This is a duplicate of this post, but here I report the issue.Hi. I just discovered an strange bug. HardwareOculus Quest 2 (128 GB)OS Version: Latest (21/04/2022) no Public ChannelToo long didn't readGuardian bricks the headset when (Guardian) ...

SoyNexZ by Explorer
  • 3851 Views
  • 4 replies
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Resolved! Stuck On Meta Logo -> Factory Reset -> Dead (Quest 1)

I hadn't used the Quest 1 headset in a few weeks, but I kept the battery topped off by plugging the air link from time to time. Today I just happened to notice a glint of light coming out of the headset. I peered in and noticed the Meta Logo was bein...

Gene2 by Honored Guest
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  • 6 replies
  • 0 kudos

v40 update bricked Quest 2 headset

The v40 update started yesterday, after it was downloaded my headset rebooted to the blue meta logo and got stuck there, I left it overnight to see if it would complete, no luck so tried a hard restart this morning by holding down the power button, t...

Bricked Quest 2

I picked up my quest to start using an exercise app and the headset is asking for a pattern. I never set a pattern. In addition, when I go to the app as instructed, to bypass the unlock, it states that my headset is not "seen" and gives my serial num...

My Quest 2 suddenly died?

Last night my Quest 2 screen suddenly bugged while i was playing, it showed just a static greyscale screen like old TVs when they didnt had signal and a loud white noise, after some 10 seconds the headset turned off and dont turn on since. the led in...

Phvpark by Honored Guest
  • 839 Views
  • 1 replies
  • 0 kudos

Brand new oculus no updates no store no nothing

I bought a brand new oculus yesterday, just my luck facebook goes down. Before that though I'm on the line with support trying to get my phone to detect the headset so i can use the mobile app (it was detected on start up but lost it somehow after he...

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