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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
  • 57872 Views
  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! 128GB Oculus cannot use more than 64GB

My 128GB Quest 2 shows a weird behaviour with regard to its storage memory: I used only 32GB, yet it displays memory as 50% used. Also I cannot upload more than 64GB, the system claiming memory full. So basically I can use only 64GB out of 128GB righ...

com.oculus.shellenv-20220202-160813.jpg

Resolved! ovr-platform-util.exe wont run on my windows 11

Any attempt to run the tool will give me this error, I have pasted every portion of this error message and had only a vague reference to a missing JRE.I tried to install a java runtime enviromenet but I don't even know which is missing.Can someone he...

CWINDOWSsystem32cmd.exe.jpg
Linkens by Level 2
  • 280 Views
  • 2 replies
  • 0 kudos

Light mode no longer available

Hello i was wondering if there was a way to turn on light mode as i used to have light mode turned on for my quest 2 however recently i wanted to re-enable light mode and i cannot find the option to do so

Oculus quest 2 screen freezing

After updating my screen will freeze in place and everything becomes unresponsive. When I look around I see black and then a upside down version of the screen that I froze onHappens every 30 to 40 seconds and lasts about as long each time

Keep black screen in oculus link after closing a game on PC

I use quest 2 to connect with my PC. Each time a close a game on PC accidentally or the game crashed, oculus link will be freezed and keep black screen. However, it will be fine if i close the game in quest 2. I need to reinstall the oculus app on pc...

YauFeel by Level 2
  • 210 Views
  • 1 replies
  • 0 kudos

Resolved! VRChat always start in desktop (oculus app / rift s)

so for some reason VRChat only start in desktop mod VRChat works but no vr. in the headset you see the loading screen I tried:-uninstall and reinstall VRChat (manually and the uninstall in the Oculus app)-uninstall and reinstall the Oculus app (manua...

Annoying bug in the Headset

Please help me out here. So the sound when you select any thing in the menu or in the settings keeps looping and there's no way that I know of to stop it. some times it goes away but most of the time it stays its very annoying it lingers in games and...

Lone Echo 2 - Series of Issues.

First let me say this game is awesome... if not a bit stable. I have been through the following iterations: Completely stable experience with the original Lone Echo. Install Lone Echo 2 and was able to play for 45 minutes before picture and sound sta...

Anonymous by Not applicable
  • 602 Views
  • 1 replies
  • 0 kudos

"it looks like you've already installed Oculus.

hi, so for my like 20 time in multiple months I've tried installing the oculus companion pc software and every time I get the same result the app says it cant reach oculus runtimes, I've searched all over the internet oculus forums, reddit, YouTube v...

V30 Update WiFi Issues (BUG)

After updating to v30 my quest 2 keeps randomly randomly disconnecting from WiFi. And sometimes the WiFi speed will slow down <100 Mbps.

Cant download my game (yes theres enough storage)

Im quite mad about this. i payed 60 pounds for the walking dead saints and sinners and a month after i bought it (AT LIKE DECEMBER) it broke, i cant install it, and it crashes often. and i cant refund it since ive played for over 2 hours and over 2 w...

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