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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Vivox connection problem

Noticed some games that I play updated (onward + contractors) and started using Vivox comms. Since then , it wont connect and cant communicate (hear or talk) with other players. It does on occasion work, 1 in 20 times I login . Please advise. Thank y...

xk1955 by Honored Guest
  • 885 Views
  • 2 replies
  • 1 kudos

Problem with Facebook login to Oculus

My 15yo son has a Facebook/Oculus account merged but he forgot his Oculus password and now cannot login to Oculus and use his profile.- When he tries to use "Forgot Password" in Oculus - the page says "You merged this Oculus account with Facebook acc...

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drorkula by Explorer
  • 2760 Views
  • 4 replies
  • 1 kudos

Resolved! Some kind of error loop on start?

It just starts up, shows the home for a fraction of a second, then everything goes black and it stops tracking. Then it goes black, showing only the guardian before going to the loading symbol and starting all over

Virtual Desk and Virtual Couch position bug.

If the virtual couch or virtual desk experimental settings are active their location and position are sometimes altered when turning or moving about within the Quest 2's home screen. The couch has shifted in elevation once and shifted wildly out of t...

My quest2 doesn't work properly after updating V40

My quest2 automatically updates V40. When I shut down or restart the system, the black screen will not display any screen. When you restore the factory settings and activate, there is a great probability that the screen will still be black.!I hope th...

freezeing

when i am in build mode i have already factory reset my oculus and before i d did i backed up my stuff , did a regular rest and done unstailling and re installing of horizon worlds and still when i am in build mode and or regular traveling i glitch a...

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