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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Disconnecting Link Cable Quest 2

My Oculus Quest 2 keeps randomly disconnecting from 0-60 minutes after being in use, Oculus link works fine with other USB cables and I have written out the possibility of it being a faulty Type-C port or cable by testing different combinations. I ha...

Tonicc_ by Level 2
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  • 10 replies
  • 3 kudos

Cable Rift S

Hello, could I find out how to get the cable for the Oculus Rift S vr because my dog bit it

Cable diffrences.

I use the oculus quest 2 I've been using a cable with around 370-380 mb, I have 2 thunderbolt 3 cables and 4 USB -A cables. I've wondered if I should consider upgrading my cable but I'm not sure which one to buy, can anyone help me on this? And what'...

Oculus 2 not connecting to Computer

My Quest 2 isnt workingI plug everything in the right way and i set up the oculus app on my computer, but when i look into the oculus i only see a black screen, even after opening games. I can hear the games sound but i cant see anything. On the USB ...

second cable dead

well had 3 cables and the last one just died adn there is no cable replacement anywhere in norway, so what do i do now. perfectly fine headsett. but no cable... what is so har about continuing a **bleep** cable. if they dont start using their wallnut...

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