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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 97 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Casting No Longer Works

Hi, I have a Quest 2 and a Samsung S7 Plus tablet. When i first purchased both and up until recent updates of headset and app i used to be able to cast from the headset to the tablet. since recent updates i can no longer cast successfully. The circle...

Roky360 by Protege
  • 2727 Views
  • 21 replies
  • 3 kudos

Spectator Mode for Quest2

Looking for any documentation on how to implement the spectator mode shown recently at a oculus event. Basically the feature is a separate camera casting to a phone or compatible device, that isn't what the user in the headset is seeing. I work in Un...

Casting to PC's browser not working since latest update

As the title says. I already tried fixes like resetting both quest2 and my pc or router/modem, disconnecting devices from wifi and connecting again and nothing worked, sometimes when i'm stubborn enough and tries to cast dozens of times it works even...

Casting from oculus app bug

When I start casting from the oculus app on iPhone it works. But if I stop casting from the app and then start again it doesn’t work anymore. It works only one time. Then when I reboot the quest 2 it works again one time.

Sorry this content isn't available right now

When I signed in under my Facebook account to cast on my computer it tells me that sorry this content is available right now and I can't access anything on Oculus website on my computer

Eyates72 by Honored Guest
  • 893 Views
  • 5 replies
  • 0 kudos
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