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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Oculus Quest 2 not charging

I cannot submit a support ticket, it refers me back to store.facebook.com, so I'm afraid I'm going to have to describe my problem here.My name is Patrick, I've bought my Oculus Quest 2 at that time around Halloween of 2021 and my headset refuses to c...

Red blinking light, stuck in an endless loop. (Solved)

(Solved)So uhhhh... I use the wrong charger... I used my phone charger instead of the one that cam with the Oculus Quest 2.... Hello everyone, Intro (don't need to read this)My Oculus Quest 2 has a red blinking light, meaning (what I read online) Its...

Oculus Quest 2 Charging problem

So my Oculus Quest 2 isn't charging, I played it until it's dead the other night so I thought nothing about it and put it on the charger, next morning I woke did some stuff came home to a non charge headset and it's still dead, I looked at the cables...

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Headset stays on when charging

Hi there, I haven't used my Quest 2 for around or month or so, and have finally gotten round to using it again, however, I have a pretty major issue. Whenever I charge the headset, it turns on and stays on. I tried turning it off through the software...

Won't charge - plugin blinks the O logo and just loops

Morning all, I have had my quest 2 for 2 months. I went to charge this morning, and the light never came on, and when you look into display, it just flashes the Oculous O logo and just does the same thing over and over. I tried to open a ticket here ...

Elite Strap not charging.

I had my oculus put up for a month or two, and when I pulled it back out, the elite strap would no longer charge. I can only charge the built in battery, I'm not even getting the indicator that the elite strap is connected, even though it is.

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