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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cloud Backup Not Working???

Hi, I have cloud backup enabled, i have used cloud backup previously, the last time was April. I have since tried backing up again a few times in May and nothing shows up on the website as backed up although i have been playing lots and getting to ne...

Cloud Backup no longer working after "Meta" account transfer.

I was attempting to do my regular check-in to make sure my cloud backups were up-to-date when I was notified that I had to switch to the "Meta" account from my Facebook one.After having to link the headset again, it will no longer update the cloud ba...

Matau228 by Explorer
  • 4178 Views
  • 13 replies
  • 1 kudos

Issue with Cloud Backup

There has been a long-standing issue with Cloud Backups. When I do a Cloud Backup, uninstall an app, and reinstall it — all in the same day — I get my save data back just fine, even when I did a factory reset in-between. But when I reinstall an app t...

TomSFox by Protege
  • 593 Views
  • 0 replies
  • 0 kudos

Cloud Backup Error: Not Updating Time/Date

On the cloud backup website, it is supposed to show your last backup. We'll I think mine backups, but I am 100% sure that the time/date doesn't update. It will stick to the same date for all the period of time I use cloud backup. This is a major erro...

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