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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cloud saves won’t load onto new quest

I have had a quest 2 for a year now and decided to upgrade to the quest 3. I’ve logged in and set it up but the cloud saves for game progress isn’t loading. When I look at my cloud saves for games they were all backed up when I last played. is there ...

Cloud Backup Error: Not Updating Time/Date

On the cloud backup website, it is supposed to show your last backup. We'll I think mine backups, but I am 100% sure that the time/date doesn't update. It will stick to the same date for all the period of time I use cloud backup. This is a major erro...

Resolved! Oculus on PC

Hello i just downloaded Oculus app on my pc to try the same games but with better graphics.But when i instal them, the app on my pc can't find any save...so i have 2 different progression. I did activate the cloud but it's like i don't have any save ...

Found How to make headset cloud save!! 👍🏽

Frustrated your headset will not cloud save?!Do you have Elite battery strap?well make sure you plug power in to the headset NOT THE ELITE BATTERY!! I was so frustrated my cloud save would not work, would try to trouble shoot and problem solve every ...

B-Jamin by Protege
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