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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Complaint: Purchased products locked to Facebook account

When I was.... a lot younger.... I made a Facebook, and thought it would be cool to post party pictures and every fun comment I could think of. Many years later, I now no longer want the people I "Facebook" know, or anyone else, to have access to tho...

When will be the account got fixed?

Waiting! Waiting! Waiting! Just ask me to wait. Chatted with Glenze in my case. I have submitted the ticket to ask some questions, such as can I install some free game to play until you fix the login issue. No one reply. I want to know when will be f...

Resolved! Complaint

I'm not sure where to post this.. The support tech Francisco A. told me there is no phone number for support or way to talk to a supervisor the only thing i can do is post my complaint here. I contacted support two times, but no one can tell me where...

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