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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Quest 2 Crashing??

I have recently got a meta quest 2 and wanted to play on the oculus link, but it starts freezing going upside down, glitching and eventually crashing this happens most of the times. So I have tried using a different USB 3.0 port and it is still occur...

ThornyTBN by Honored Guest
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  • 3 replies
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usb 3.0 repeated disconnect issue

this issue started after 1 session of stable connection using usb 3.0 with the same cable, and same port. However, after taking a break and coming back later, my pc refuses to stay connected to the quest when using 3.0 ports. My usb cable (which has ...

Disconnecting Link Cable Quest 2

My Oculus Quest 2 keeps randomly disconnecting from 0-60 minutes after being in use, Oculus link works fine with other USB cables and I have written out the possibility of it being a faulty Type-C port or cable by testing different combinations. I ha...

Tonicc_ by Honored Guest
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  • 10 replies
  • 3 kudos

Resolved! No Option to Enable Link Cable

Hi everyone. I have a Quest 2 and this KIWI link cable. I have an Acer Nitro 5, Windows 11 with an NVIDIA GeForce RTX 3060 video card. I checked the Steam VR test and it says my laptop is perfectly capable of running VR. When I plug the cable in, it ...

Rift S not detected

Hello to whomever reads this hopefully you will be able to help me out. I am having issues connecting my Oculus Rift S to my computer. I have read through several online forums with not much luck, I have ensured that the cable has been fully plugged ...

oDrained by Honored Guest
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  • 1 replies
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