Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

OculusSupport_0-1665172558560.png

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Controller problems

I started up my quest 3 today and the controllers connected, but they didn't show up. I could click the button and the little dot that normally connects to the controllers would turn blue but I couldn't move it anywhere. I turned off the controllers ...

Character moves without touching controller

Every time I play a game (bait) for some reason it moves me back even though I don’t touch my left controller. I don’t know if my controller is broken. But if you know how to fix it please let me know.

Poor quality controllers

Will the quest 3 units have better controllers? My family has went through controllers 3 times (left is 3 times, right is 2 times). It's very frustrating and expensive. I would've been more interested in the quest 3 but now I am skeptical. I bought a...

Whats wrong with my right controller trigger?

This morning I noticed an issue where I cant seem to properly use trigger to click in beat saber, it works fine outside of beat saber. Picture above is me clicking trigger with both hands. The left hand index finger seems to be touching with the thum...

OculusScreenshot1660454701.jpeg

Resolved! Controller drift on both controllers

Hello I am having a issue with my controllers having extreme drift when I try to press on them or move them. It seems to drift less when not pressed or moved but continues when touched. It’s been going on for a while on the left controller but has re...

Quest pro controllers are total bull**bleep**?

What the #@%& is going on here. I still have to play on my quest one because tracking is so bad on the quest pro that makes games unplayable. I read alot people complaining about the same issue. Like meta released a headset for 1500$ without even tes...

Resolved! Need help getting support for controller with stick drift.

My left controller has developed severe stick drift (6 o'clock position on the stick). I have filed a support ticket but I'm not getting any real response so far. This is keeping me from playing my Quest 2 and I admit it is very frustrating. I have u...

Controller wont connect to my oculus quest 2

I have the Oculus Quest 2 and everything has been working perfectly until recently. The right controller on my quest just decided not to connect anymore so I restarted the headset still didn't work, replaced the battery multiple times, and factory re...

Left Controller Drift

My left controller has a consistent drift that pulls down even when I push the joystick up it still pulls down. I've tried compressed air and it didn't work I don't know if it's a hardware or software issue.

Replacement Controller in Germany

Hello, I unfortunately broke my controller and it was my own fault, so warranty won't cover it.I bought my Quest 2 in Austria in my holidays as there aren't any available in Germany.Now I'm in a bit of a unfortunate Situation as I need to purchase a ...

New Oculus Quest 2

Hi, I just got the Oculus Quest 2 and it does not work - screen starts with "remove plastic" from your battery - the "universal menu" seems to not be working (oculus button does work na right controller) - controller is clearly not paired (it's worki...

Zet2008 by Honored Guest
  • 537 Views
  • 1 replies
  • 0 kudos

Resolved! Left Controller will not turn on, nor track.

Hey all, I’m sure these types of posts gets tossed around a bunch, but this problem has become something much more difficult for me to fix. Like a lot of other help posts, the lights (specifically on my left touch controller) won’t turn on, and neith...

Labels