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Forum Posts

Resolved! (Not Resolved) Known Issue - Boundary not saved | Stuck in Passthrough

I have a brand new Quest 3. But it is giving me problems with boundary settings. often when I turn it on it comes up in pass through with no settings or way to get into the apps or settings. Rebooting eventually gets me a message to create a boundary...

adgilcan by Honored Guest
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Resolved! (Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Broken Controllers

Around Mid November to December last year I got my Oculus Quest 2, and ever since, they had issues, nonstop tracking problems, dying off and on again, but i didn't think anything of it. Now, today, my controllers just completely stopped, its been abo...

Oculus controller drift

I got a quest 2 6 days ago and since the day I got it I've been having this drift on the right joystick that always drifts upwards or to the left, I initially thought this was a browser issue and I hadn't been experiencing it in any games up until ye...

How do i fix this bug on my controller

When I'm playing echo VR, I notice sometimes on my right controller when I push right on the stick it makes me go left instead, it's 50/50, sometimes it works, sometimes it doesn't. So I saw the stick calibration thing in settings and I went and chec...

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