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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Best upgrade from Rift CV1?

Hey all, Long story short - my dog ate through my Rift CV1 cable. Yep, that timeless excuse is an actual reality for me now and, sadly, I'm told by Oculus that I cannot purchase a replacement cable, leaving my beloved and perfectly-working headset, t...

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Resolved! CV1 dropping frames but Quest 2 with link is not.

this has drove me mad, back and forth with nvidia with driver logs but no.... its oculus software.specs are 12700k, 3080ti, 32GB ddr4 3200mhzcv1 is dropping frames with random spike dips in the gpu headroom in any game, I'm using beatsaber as an exam...

Oculus Wireless Remote with alternative usecase

So since I don't really have a use for the Wireless Remote, but really like the feel of it (shape etc), I wanted to know if it is possible to use it as a remote for PowerPoint (for example). I haven't found any infared lights on it, hence I am assumi...

Rift CV1 no longer detected, headset shows solid white LED

Went to use my CV1 yesterday and found that Windows 10 and the Oculus software no longer detect it, and the HMD has a steady white led at all times, as opposed to the amber light when it's "idle." I have tried:Reinstalled the Oculus software (multipl...

Bentai by Level 2
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Resolved! Mod VR Cover Quest 2 foam to CV1 facial interface?

I'm thinking about removing the stock foam off the facial interface (heat gun to melt the glue and then gently pull the foam off), placing some Velcro stickers along the edge, and then attaching a VR Cover foam from a Quest 2. This seems like it woul...

Oculus Rift CV1 Blank in left eye

I'm trying to get an Oculus Rift CV1 to work, and no matter what I do I can only get an image out of the right eye. The left eye is blank/black.I have tried this in a 6700K system with a 1050ti, and I have tried this in an r5 3600 system with an RX 4...

Rift CV1 tracking haywire first use

Here is video filmed through the headset: https://easyupload.io/x1okrzThe tracking is jumping around like crazy. Only when I completely still, the jumping sometimes stop, but then it still drifts away in a few seconds. Interestingly, during the "gree...

maerf by Level 2
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  • 1 replies
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Rift cv1 sensors stops working after 1-10 minutes.

After 1-10 minutes of use in vr either one or two sensors gets "poor tracking quality" in oculus and either my controllers and my headset stop tracking or just my controllers. I looked in the logs and got the same error message for both my sensors: 1...

Anonymous by Not applicable
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  • 8 replies
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