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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Install 'Dawn.Setup.InstallDriversStep' failed

TLDR: NOT SOLVED. NEED HELP.I've been trying to get drivers for virtual desktop to work so I can play boneworks with my quest 2, but for those drivers, I need to download and install the setup (successfully). but no that never happened, here's my sto...

KeoHIPO by Level 3
  • 924 Views
  • 3 replies
  • 1 kudos

ALVR thinks I have Vive Wands instead of Touch Controllers

I've searched for this problem and it affects people with both Virtual Desktop and ALVR, and I'm experiencing it myself. I know these programs are unsupported by Meta, but there has to be some way to figure out what is going on. I've done just about ...

Drivers update for Oculus Rift S (Modern graphic cards)

Is there any possibility about an upgrade, so Oculus Rift S supports newer than 2017 graphic cards? I have a Radeon RX 6700 XT, a Radeon RX 6600 XT, and an NVIDIA RTX 2060... but none of them seem to be supported. What is worse... Oculus support told...

Oculus Link On Quest Not Working

I use Oculus Link with my Original Quest. I use the charging cable that came in the box. When I use it, it sometimes isn't detected. My PC is above the requirements, so I don't know why it was doing this. It said "General device problem", which is in...

Wumixe by Level 2
  • 417 Views
  • 1 replies
  • 0 kudos
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