Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 5449 Views
  • 40 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Different login experiences

I had Oculus account since the DK2 days (I had this forum account since 2015 - https://forums.oculusvr.com/t5/user/viewprofilepage/user-id/987976 ), then I merged it with my FB account after buying Quest 2.Yet I can still log in using my "old" Oculus...

SimplexPL_0-1618133902089.png SimplexPL_1-1618133934970.png SimplexPL_2-1618134002453.png SimplexPL_3-1618134023818.png

View 3D Photos on Facebook

Earlier today, I was able to view 3D photos posted on Facebook on the Quest 2 with the option to go full screen with full depth.The browser updated, and now that option is no longer there. Is there a way to revert back to that facebook version, or a ...

fabuloaf by Honored Guest
  • 2571 Views
  • 5 replies
  • 3 kudos

Account Merging Loop

I've been trying to log into the Oculus PC app for a few days now and I keep getting stuck in this loop for merging my account, which has already been merged when I first created the account with my quest 2 (I think). Ill outline the problem to make ...

AltGl1im by Honored Guest
  • 1324 Views
  • 3 replies
  • 0 kudos

Resolved! Can't log in to Oculus Move through Facebook on Quest 2

I've been wanting to try out the Oculus Move app on my Oculus Quest 2 but I haven't been able to log in. I've been trying for many months and always have the same issue which is the following: I launch the Move app and it asks me to log in with Faceb...

GJ24 by Explorer
  • 2136 Views
  • 8 replies
  • 0 kudos

Login problems, nobody care...

I need help from someone from Facebook team, but support doesn't exist. I have issue with my account more than one month. My phone with 2FA Google Authenticator app was broken and was changed to new one. After reinstall, my facebook account is not co...

Pichu_CZ by Honored Guest
  • 799 Views
  • 1 replies
  • 0 kudos

Can't login to facebook via Oculus app

I try to login with facebook and it just brings me back to the login screen. I've tried uninstalling and reinstalling the app but it still won't work. I desperately need to access my payment methods. Can someone please help me resolve this issue or t...

Resolved! Error Performing Query - Facebook Login on Quest 2

Hi all, Just tried to log into Facebook on my quest 2 but even after changing the password and waiting 2 days for potential server side issues to resolve, I'm still receiving an "Error Performing Query" message, when trying to log into my account. I ...

Anonymous by Not applicable
  • 9150 Views
  • 9 replies
  • 3 kudos

Resolved! How to unlink Facebook account from my Oculus device?

I bought an OQ2 this month, so I followed the steps that required my to reactivate my Facebook account. Now, when I try to deactivate again the FB account my OQ2 literally becomes unusable. Zuck himself said we will have the ability to unlink Faceboo...

Animanoir by Honored Guest
  • 4104 Views
  • 2 replies
  • 1 kudos

Facebook won't log in

I recently changed my password and went to use my Quest 2 and when I try to log in I get a never ending loading swirl. I have tried restarting my Oculus numerous times and it keeps doing the same thing.

jiggidy by Honored Guest
  • 701 Views
  • 1 replies
  • 0 kudos

HELP

HOW THE HELL DO YOU CONTACT A SUPERVISOR OR AT LEAST SOMEONE WHO KNOWS THEIR A$$ FROM A HOLE IN THE GROUND???NUMEROUS TICKETS OPENED SINCE MARCH TO HELP WITH AN OCULUS QUEST 2 ACCOUNT. MY SONS INSTAGRAM ACCOUNT WAS 29 DAY BANNED, THEN REMOVED, SO HIS...

Track headset location

Is there anyway to track a missing quest two? Track as in GPS, or the government tracks us via our masks, not as in the quest tracks my controllers to work in game.

Longg5805 by Honored Guest
  • 711 Views
  • 0 replies
  • 0 kudos
Labels