Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Pin saying not correct even though it’s correct

So I tried 10 pins to buy shiny rocks in gorilla tag and they said All incorrect on my oculus quest 3 and I resented my password and factory resetting. What was happing with my headset before I did the factory reset?

IdkV4id by Expert Protege
  • 642 Views
  • 3 replies
  • 0 kudos

Resolved! Reset Refund?

I have been one of the victims of being locked out because of the pattern. I only have the option to factory reset, but I purchased games, if I reset, will I get my money back for the games that are erased?

Resolved! Stuck On Meta Logo -> Factory Reset -> Dead (Quest 1)

I hadn't used the Quest 1 headset in a few weeks, but I kept the battery topped off by plugging the air link from time to time. Today I just happened to notice a glint of light coming out of the headset. I peered in and noticed the Meta Logo was bein...

Gene2 by Honored Guest
  • 2340 Views
  • 6 replies
  • 0 kudos

Resolved! Can I transfer my Quest 2 games to a Rift S?

Hi everyone I'm planning on selling my Oculus Quest 2 in favour of a Rift S due to the fact most of my VR games are on Steam. However, I have purchased about half a dozen games for my Quest 2 on the Oculus store - when I factory reset, what happens t...

Factory Reset

'I have just recently factory reset my Quest 2 to fix a problem with my link cable, but when I tried to finish the setup, I was unable to since my left controller's broken (as well as lost). Is there any way for me to finish the setup without having ...

Factory Resetting Without Choosing To

We just factory reset our Oculus 2 as my wife did not want to be the main account associated on the device, went through the setup process and tried adding on a 2nd account. A couple minutes after installing apps from the 2nd account, the Oculus fact...

Edit Avatar Crashing - Oculus GO

Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...

Labels