We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I recently had to factory reset my quest because it wouldn't pair to my phone. Once it did pair and i got everything set up all my games that i purchased were gone and it said i had to buy them again. All of my friends were also missing
So I tried 10 pins to buy shiny rocks in gorilla tag and they said All incorrect on my oculus quest 3 and I resented my password and factory resetting. What was happing with my headset before I did the factory reset?
I have been one of the victims of being locked out because of the pattern. I only have the option to factory reset, but I purchased games, if I reset, will I get my money back for the games that are erased?
We recently purchased Blades and Sorcery Nomad on our Oculus Quest 2. Since then, it's been "installing", going on several days now. We've tried to cancel the install with no luck on finding a way to do so, refund the purchase via Oculus app, tried u...
I hadn't used the Quest 1 headset in a few weeks, but I kept the battery topped off by plugging the air link from time to time. Today I just happened to notice a glint of light coming out of the headset. I peered in and noticed the Meta Logo was bein...
Hi everyone I'm planning on selling my Oculus Quest 2 in favour of a Rift S due to the fact most of my VR games are on Steam. However, I have purchased about half a dozen games for my Quest 2 on the Oculus store - when I factory reset, what happens t...
'I have just recently factory reset my Quest 2 to fix a problem with my link cable, but when I tried to finish the setup, I was unable to since my left controller's broken (as well as lost). Is there any way for me to finish the setup without having ...
We just factory reset our Oculus 2 as my wife did not want to be the main account associated on the device, went through the setup process and tried adding on a 2nd account. A couple minutes after installing apps from the 2nd account, the Oculus fact...
Opened a thread on the Quest 2 forum and didn't realize there's a Support section here. Looking to see if others had similar issues. https://forums.oculusvr.com/t5/Oculus-Quest-2-and-Quest/Quest-2-listed-as-Not-Found-on-the-Oculus-phone-app-Manual/td...
Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...
Hi all, I've been having several issues to which Support recommended I perform a Factory Reset. After doing so, once Beat Saber was reinstalled, all my previous progress is gone as are the in-game purchases I had made (song packs). What's weird is on...