Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...
Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.
Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...
As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
We recently purchased Blades and Sorcery Nomad on our Oculus Quest 2. Since then, it's been "installing", going on several days now. We've tried to cancel the install with no luck on finding a way to do so, refund the purchase via Oculus app, tried u...
I hadn't used the Quest 1 headset in a few weeks, but I kept the battery topped off by plugging the air link from time to time. Today I just happened to notice a glint of light coming out of the headset. I peered in and noticed the Meta Logo was bein...
I have been one of the victims of being locked out because of the pattern. I only have the option to factory reset, but I purchased games, if I reset, will I get my money back for the games that are erased?
I recently had to factory reset my quest because it wouldn't pair to my phone. Once it did pair and i got everything set up all my games that i purchased were gone and it said i had to buy them again. All of my friends were also missing
Hi everyone I'm planning on selling my Oculus Quest 2 in favour of a Rift S due to the fact most of my VR games are on Steam. However, I have purchased about half a dozen games for my Quest 2 on the Oculus store - when I factory reset, what happens t...
'I have just recently factory reset my Quest 2 to fix a problem with my link cable, but when I tried to finish the setup, I was unable to since my left controller's broken (as well as lost). Is there any way for me to finish the setup without having ...
We just factory reset our Oculus 2 as my wife did not want to be the main account associated on the device, went through the setup process and tried adding on a 2nd account. A couple minutes after installing apps from the 2nd account, the Oculus fact...
Opened a thread on the Quest 2 forum and didn't realize there's a Support section here. Looking to see if others had similar issues. https://forums.oculusvr.com/t5/Oculus-Quest-2-and-Quest/Quest-2-listed-as-Not-Found-on-the-Oculus-phone-app-Manual/td...
Hello all, I have recently picked up my Oculus GO again and found that it was in an "undesirable state". It was stuck in the three dot infinitely loading state when trying to boot. I attempted a fix I saw online where I connect via my app and turn on...
Hi all, I've been having several issues to which Support recommended I perform a Factory Reset. After doing so, once Beat Saber was reinstalled, all my previous progress is gone as are the in-game purchases I had made (song packs). What's weird is on...