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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41 replies
  • 2 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Quest Pro Controller Tracking Issues and Fix

I had a tracking issue with quest pro's controllers. There was about 11" of offset between the real ones and the virtual display. BIG difference!After multiple resets nothing changed. I was getting very frustrated and was about to do a factory reset....

mreimer by Expert Protege
  • 38 replies
  • 4 kudos

Black screen

Hello my meta quest 2 has been showing me the oculus logo then going to a black screen and turns off plus my controllers won't work during this issue it's been going on for 1 and 1/2 months I tryed booting and factory reseting but it still won't work...

Oculis Rift S problem.

Spoiler (Highlight to read)Spoiler (Highlight to read) Hello guys, before 3 days when i walked out the room i hit cable with my foot and pulled Oculus Rift S headset from the table 2 foot height and it fell down on the floor i didn’t try it or look e...

ajzzi by Honored Guest
  • 0 replies
  • 0 kudos

The under 13 issues are too many. WAY TOO MANY.

Ok, the issues are so severe.You can not gift your kid games. They just don't allow the email to ever arrive. Yes, no warning nothing they just don't give it to you. How does this make sense? I've spent probably close to 2k on kids headsets and games...

Volomon by Honored Guest
  • 1 replies
  • 2 kudos

The helmet does not work oculus rift cv1

Здравствуйте, у меня проблема, программа Meta Quest Link постоянно перезапускает драйверы шлемов и не может ее обнаружить (шлем oculus rift cv1). Подскажите пожалуйста что делать?

Quest 3 PCVR No 120Hz Refresh Rate

I bought this headset because it advertised 120hz. When connected to a pc via link cable using the quest application on the pc the highest option is 90hz. How can my quest 2 out perform my quest 3 when connected to a pc? There is no option for 120hz ...

Oculus Gift card won’t work

Whenever I try to put in a gift card code into oculus app (it’s an oculus gift card that meets all requirements) it just gives an error message about not working and the team it working on it. But when I come back and try again hours later it still w...

Oculus refferal

About an hour before I activated my oculus I used my freinds referal code on the same facebook acount as my oculus. It said that once I activated my oculus I would be able to get $30 in credit but once I was in I didnt get any credit. I made sure to ...