We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
I've been playing Co-Op games on my new Meta Quest 3 after upgrading from Meta Quest 2. Specially, Arizona Sunshine 2. The problem is that the Quest 3 microphone sounds really quiet. This is the exact same setup as my Quest 2 and I've done restarts a...
I have a number of apps/games I've uninstalled that I have absolutely no desire to ever use again and I wish to permanently remove/erase all these items currently residing in my "hide" folder. How do I achieve this goal? I want nothing remaining that...
I recently tired to get into my account and realized I no longer had my 2FA authenticator due to a phone switch and not checking everything transferred over. I have gotten access back into my account. Thanks to both teams for all the work they perfor...
My ex sold my kid vr2, they changed the email to use the apps, now when I tried to log in I couldn't and had to create a new account.Used the same email and info from other headset and even with the purchase email receipt I couldn't have access to th...
Customer service is really lacking this new meta whatever they call themselves you have an issue you report it and you get a response it replies nothing to what you reported it's ridiculous I wouldn't suggest anybody buy these games anymore I used to...
Just got the VR set for my son and setting it up we are confused as to why all the avatars are feminine no matter how they are dressed or attributed? Is there a way to fix this or is this a known issue?
When I’m getting really Into a game and I’m playing for hours I tend to not focus on what is going on in the real world. When I come out of the headset I come back to some missed calls and some upset friends and family wondering where I’ve been...
I just had a brilliant idea about the Quest 2 and future Quest models, however, it is so brilliant that I insist you immediately redesign the Quest 2 and provide free replacements for anyone who bought a Quest 2 that suffers from your lack of insight...
I bought my son an oculus many years ago. He set it up himself and made himself the account manager. I bought him many, many games for it. I recently bought myself an oculus for fitness. However, I had to make myself an account manager because I purc...