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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41 replies
  • 3 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Feedback on recent help ticket

I recently tired to get into my account and realized I no longer had my 2FA authenticator due to a phone switch and not checking everything transferred over. I have gotten access back into my account. Thanks to both teams for all the work they perfor...

Resolved! Meta Quest 3 Microphone Too Quiet

I've been playing Co-Op games on my new Meta Quest 3 after upgrading from Meta Quest 2. Specially, Arizona Sunshine 2. The problem is that the Quest 3 microphone sounds really quiet. This is the exact same setup as my Quest 2 and I've done restarts a...

Purchase recovery from malicious sell

My ex sold my kid vr2, they changed the email to use the apps, now when I tried to log in I couldn't and had to create a new account.Used the same email and info from other headset and even with the purchase email receipt I couldn't have access to th...

Customer Lacking Service

Customer service is really lacking this new meta whatever they call themselves you have an issue you report it and you get a response it replies nothing to what you reported it's ridiculous I wouldn't suggest anybody buy these games anymore I used to...

Fix the Avatar System

Just got the VR set for my son and setting it up we are confused as to why all the avatars are feminine no matter how they are dressed or attributed? Is there a way to fix this or is this a known issue?

batmego27 by Honored Guest
  • 3 replies
  • 0 kudos

Phone notifications through headset

When I’m getting really Into a game and I’m playing for hours I tend to not focus on what is going on in the real world. When I come out of the headset I come back to some missed calls and some upset friends and family wondering where I’ve been...

Anonymous by Not applicable
  • 2 replies
  • 20 kudos

Revolutionary Power Switch

I just had a brilliant idea about the Quest 2 and future Quest models, however, it is so brilliant that I insist you immediately redesign the Quest 2 and provide free replacements for anyone who bought a Quest 2 that suffers from your lack of insight...

Huge frustration with account managers/app sharing

I bought my son an oculus many years ago. He set it up himself and made himself the account manager. I bought him many, many games for it. I recently bought myself an oculus for fitness. However, I had to make myself an account manager because I purc...

Gemini603 by Honored Guest
  • 0 replies
  • 1 kudos