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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't redeem gift after playing a demo

Last week I activated the demo of Pistol Whip. A friend gifted it to me some days ago but I can't redeem it because app recognize that I used the demo and I ONLY can buy it, not redeem the gift? Any hint, please?

davidrgh by Honored Guest
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Resolved! gift will not deliver

Hi all been trying to send a game to a mate but all I get is this messageThe recipient cannot redeem this gift, Pleases select another gift or recipientthe game is Resident Evil 4 for quest 2 which is what he hasany help will be much appreciated

Oculus Gift card won’t work

Whenever I try to put in a gift card code into oculus app (it’s an oculus gift card that meets all requirements) it just gives an error message about not working and the team it working on it. But when I come back and try again hours later it still w...

Gift of a game I already have

Hello to all, I received a game as a gift but I already have it.I could not find any information on what I can do as I am worried to redeem the gift. What should I do? Wait for the date to expire and my friend to get a refund? Thank you in advance! C...

StefanosP by Honored Guest
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  • 1 replies
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