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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Profile won't load and loss of access to some apps/games

Basically, when I try to login to my account on my oculus it doesn't log in and the profile menu says "Unable to load profile, try again later". Some of my apps/games also say they cannot confirm if I have purchased them (most likely due to the fact ...

Oculus Quest Not Running VRChat

I've played VRChat on my quest 1 for over 1 year and now when I try to play it loads fine until a few minutes later it crashes, allowing me to move my head pov from VRChats "window" with darkness all around. Anyone know a fix for this?

Connecting my quest 2 to the oculus pc app doesnt work

Hi guys I got a link cable and connected it to my pc and my quest 2, when I try connecting my quest 2 to my oculus app it just doesn't work, same for air link. No VR game works while connected even though it says its connected on my pc so I'm really ...

Annoying bug in the Headset

Please help me out here. So the sound when you select any thing in the menu or in the settings keeps looping and there's no way that I know of to stop it. some times it goes away but most of the time it stays its very annoying it lingers in games and...

Oculus quest 2 graphical glitches (standalone and with link)

Standalone:Sometimes while using the VR headset it goes to pass-through mode, then soon after goes to sleep. When I press the power button, what happens will vary. Sometimes, it does it again. Sometimes, if I clean the cameras it may work fine. Somet...

Cant download my game (yes theres enough storage)

Im quite mad about this. i payed 60 pounds for the walking dead saints and sinners and a month after i bought it (AT LIKE DECEMBER) it broke, i cant install it, and it crashes often. and i cant refund it since ive played for over 2 hours and over 2 w...

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