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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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  • 94 replies
  • 22 kudos

Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Quest 2 seriously deteriorating after only 1 1/2 years

recently, my amazing Quest 2 has suffered some serious afflictions to it’s functions and I am very distressed, disappointed and frankly irritated. After only one and a half years of owning it, this product has begun to fall apart. guardian cannot sus...

Quest 2 loses tracking and guardian

So, this has been an issue I have had for the past week. Very recently, My Oculus Quest 2 keeps losing its tracking very frequently. It seems that it loses tracking about 20 seconds into setting up a guardian. Speaking of the guardian system, every t...

Stationary guardian - red circles for arms

I have noticed that my Stationary Guardian now shows me vertical grid and circles where my hands pass the boundaries, it's very narrow and super annoying and inconvenient in games. You can't see the game itself behind all that. Is there a way to swit...

"Tracking lost" suddenly very often on 2 headsets

I have access to 2 Quest2s. After some update they tracking has become significantly bad on both! Both headsets are used in a corporate environment in a gentle way for development work and both are overnight almost unuseable. This is in an environmen...

Stationary guardian - warning grid missing

Hey, today I started up my Oculus Quest 2 and noticed the red warning grid (when you're passing guardian boundaries with your hands) missing; all that happens now is blue circle on the floor level lights up, which isn't helping much.I'm a bedroom pla...

How to disable/remove guardian?

I use my Rift S for simracing, but sometimes the guardian pops up and I need to reset the floor, sometimes even in the middle of a race, this is very annoying, I then need to put the batteries back in the controllers and set the floor, effectively ru...

HSken by Level 3
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  • 4 replies
  • 3 kudos

Develope improved Guardian

Hi. I am a university student and for my thesis I'm trying to improve onto the guardian system by creating a new one and make use of external depth sensing cameras such as a 3D LiDAR to be able to detect obstacles in real-time and represent a 3D mesh...

Quest 2 Guardian and tracking issues came back after v32

For a while I was having the seemingly common problem with the Quest 2 guardian where, when setting the floor, it moves up with you as you stand up and the guardian itself moves around as well, basically rendering the guardian unusable. Furthermore, ...

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