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Resolved! Known Issue: Quest 2 SystemUX Crashes when using App Tray/Browser

Hello all, I played some VR last night no issues woke up this morning to find some weird problems. Initiallt the issue was SystemUX keeps stopping, I tried clearing cache and storage for the app to no resolution. I then ran a headset factory reset. T...

Resolved! Known Issue - Meta Device Code Not Working

Everytime I have tried to add another accounts onto my quest 2 the device code on meta.com/device says "Invalid Device Code Request! Please try again!" I have factory reset my headset and done all troubleshooting methods.

Anonymous by Not applicable
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Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://store.facebook.com/help/support/). Here, you can contact the support team via email or liv...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Super shaky hands, even when just using passthrough?

This has been happening for a while now and I can't pinpoint when it started, but I basically can't use hand tracking because the hands shake like crazy, and it's not just when hand tracking is on. If I use passthrough and walk around, everything loo...

Hand Grab Pose Problem with fingers

Hello everyone, I was testing Hand Grab Pose Recorder, and following multiple tutorials to make custom hand poses when grabbing objects but I have always the same problem. Hand Pose is locked correctly but fingers always close even when I set it up c...

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jumoec by Level 2
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How to enable handtracking 2.0 on Unity?

I've updated to the latest OVR Plugin, can't see anything new.Some of my apps heavily relies on quick handtracking and could really benefit from it. Also, is there a link for direct contact form for development support? Can't seem to find it either. ...

Hand Tracking with Unknown Sources

So I've started a unity project using the Oculus Integration asset and made a build with all the right packages, then exported the APK onto my Quest 2. When I open the app from the unknown sources library, it launches and runs perfectly, although it ...

Hand Prefabs are attached to Controllers

I started experimenting with unity to grab and interact with objects. I am using Oculus Integration and available Oculus prefabs "OVRControllerPrefab" for quest 2 controllers and "OVRCustomHandPrefab" for hand tracking. The hand tracking works great ...

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Hand Tracking Grab Release Distance

I've noticed it's difficult to release objects if you grab them far from the origin. What I mean is, (using hand tracking) if you pinch grab an object close to its origin then it's easy to release. But if you grab it from a point farther from its ori...

DXLVR by Level 2
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Rift s hand-tracking

Will the rift s ever get hand tracking and more support? The quest has always been at the center of attention while the rift s which is connected to a pc and achieve so much more yet it gets nothing. No updates. No new features like the quest 2 and e...

A7mdz by Level 2
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  • 2 replies
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