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Forum Posts

(Not Resolved) Known Issue - V62/63 USB-C Debris/Water Warning

v62 has a big problem with USB port sensor (found the very same issue on my Q3 and the one of my wife)... when used with an extension cable (even if it is a quality cable) from time to time star showing the debris-water warning message. Of course the...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

Resolved! Contacting Meta Quest Support & Collecting Logs

Should you encounter an issue or have any questions that would require you to contact Meta Quest Support, you can do so by heading to the support page (https://meta.com/help/quest/). Here, you can contact the support team via email or live chat. If y...

How to Report a Bug

As with any software, sometimes you will come across unintended bugs or glitches. When you come across an issue with a Quest product, you may want to report it directly to our Engineering team. You can do so directly from the desktop or mobile app. B...

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New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Welcome to Windows Mixed Reality --- Connect Your Headset

My Oculus Quest 2 setup is working except when I wanted to try Flight Simulator 2020 and do so via Mixed Reality Portal. I'm hung up with Windows Mixed Reality Portal asking me to connect the headset which it is by way of the Oculus Link cable. When ...

Resolved! Strange tracking issue. Makes headset unusable.

After not playing for a month or so, I updated the headset and here are the complications that have shown up. -The touch controllers float in a single position. They rotate in a fixed position but to not move in space. Sort of like the controllers ar...

ur2ez2me by Honored Guest
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Resolved! Headset not recognizing controllers and sending me to void

I have a Quest 2 that I got a bit ago and everything has been working fine, but recently when I tried to go into Air Link, I got an error message, the type where it says 'this app is not responding' but it said the guardian was the app that wasn't re...

User298 by Explorer
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